Node list, canvas, and test chat in one place. Add a Router, connect document search, data search, and human handoff, and try the same builder you use in the product.
Routing
Router
Routes every message
AI
AI Answer
Document Search
Data Search
AI Form
Flow control
Human Handoff
Pause AI and create a ticket for a human agent
More nodes coming · Mix and match in the AI agent builder
Live builder
Add a Router, drop skills on the canvas, and test the chat. This is the same builder you use in the product. Use a wide screen to see the node list, canvas, and test chat together.
All nodes
Select a node to see its mechanics, supported sources, best-fit use cases, and what to avoid.
Read every message and send the conversation down a matching path
routerThe conversation orchestrator. By default the Router reads every incoming message and routes it to the matching node. Switch it to first message only when the path should stay fixed once chosen.
Core mechanics
Best for
Support, sales, and ops agents that handle more than one kind of request on the same number or web messenger.
Anti-pattern
When every inquiry follows the same path, Start node can connect directly to a specific node for a simpler, more straightforward flow without a Router.
Common use cases
Nodes compose into reusable workflow patterns. Here are three common ones — you can mix and match to match your use case.
The Router classifies each incoming message and sends it to the right node. Policy questions go to Document Search. Pricing or catalog lookups go to Data Search. Casual conversation goes to AI Answer.
The Router reads the message and picks a path. Sales inquiries enter a structured Question Flow for lead capture. Support questions go to Document Search. Everything else gets an AI Answer.
The Router sends each question to the best source. Product and pricing queries hit Data Search. Internal documentation goes to Document Search. Open questions go to AI Answer.
Human-in-the-loop capability
Human Handoff extends your AI agent with human expertise: when a conversation benefits from deeper context or action beyond the AI’s scope, it smoothly brings in a human agent without breaking the flow. It integrates with HubSpot, Intercom, webhooks, and native WhatsApp or Meta handoff, then hands control back to AI when ready.
Seamlessly involve a human agent when needed.
Under the hood
The design decisions that make workflow-based agents more reliable and predictable than prompt-chained alternatives.
Agents run on modular workflows, not fragile prompt chains. Each message activates only required nodes, keeping the experience fast, predictable, and easy to expand across support, sales, booking, onboarding, and more.
Document and Data Search nodes retrieve the right information before a response is generated. This keeps answers grounded in your actual business context instead of relying on guesses, generic replies, or outdated prompt instructions.
Question Flow stores key customer details as separate fields, such as name, budget, service need, or timeline. Each field can be validated and updated independently, so one correction never disrupts the full conversation.
The Router classifies intent on every message by default, not only at the start. When a customer's goal changes, the agent switches path without menus or extra routing nodes. First-message-only is a setting on the same node.
Why it works
Every node is designed for a specific job, so your workflows stay accurate, structured, and reliable in production.
Documents and structured data are handled differently, ensuring every query returns precise, reliable results.
Every response is anchored to real data retrieved in real time, keeping outputs aligned with your sources.
Values like prices, IDs, and records are pulled directly from source fields—never guessed or reformatted.
Each message is automatically routed to the right node, adapting instantly as user intent evolves.
Workflows are built on controlled retrieval and structured outputs, so behavior stays consistent across every interaction.
Capture exactly what you need, from bookings to onboarding, using structured flows you can act on immediately.
How it works
No infrastructure to manage, no prompt frameworks to learn. Just connect, build, and deploy.
Upload documents, spreadsheets, or any other knowledge. Your content becomes the retrieval layer that grounds every answer.
Connect nodes together in the visual workflow editor. Each node has a single, clear job — no prompt engineering required.
Go live on web messenger, a shareable chat page, WhatsApp, or API in minutes. Your agent handles conversations immediately.
Ready to build?
Every node you need is waiting in the editor. Start free and build your first AI agent in minutes.