AI Answer with Scheduling enabled
Check available appointment times, present suitable options and book the test drive directly inside the conversation.
Test drive scheduling
Book the drive while interest is high.
Show available times, collect the details you need and confirm the test drive directly in the conversation.
Vehicle stays attachedLive availabilityConfirmed in chat
LIVE BOOKINGSaturday availability
Vehicle of interest2025 Mazda CX-50 Premium PlusAlready in conversation
Test drive conversationIllustrative conversation
01Saturday · DowntownChoose a time
10:30 AM1:00 PM3:30 PM
Availability checked in the conversation
Test driveConfirmed
Downtown showroom
Saturday · 1:00 PM
InterestAvailabilityBooked visit
01
Keep the booking inside the conversation.
A shopper who is ready to see a vehicle should not have to leave the conversation, open another page and start again.
The scheduling flow can continue from the vehicle already being discussed, check availability and move directly to a confirmed appointment.
That makes the next step feel like part of the same buying journey rather than a separate process.
Vehicle already being discussed
Availability checked
Confirmed appointment
Vehicle context travels with it
Keep the vehicle attached to the booking.
The booking should carry forward the vehicle the shopper is already discussing. The flow can check available times, collect any missing contact or location details and create the appointment without making the shopper restart elsewhere.
The final confirmation can include the vehicle, stock number, dealership location, date and time so both the shopper and dealership know exactly what the visit is for.
SHOPPER CONTEXT
2025 Mazda CX-50 Premium Plus
VehicleLocationPurchase timeline
Appointment detailsConfirmed
- Vehicle
- 2025 Mazda CX-50 Premium Plus
- Location
- Downtown showroom
- Date
- Saturday
- Time
- 1:00 PM
No need to start over
Use the context you already have.
Test drive scheduling becomes more useful when the shopper does not have to repeat information collected earlier in the journey.
- Vehicle of interest
- Preferred dealership location
- New or pre-owned preference
- Budget range
- Purchase timeline
- Trade-in interest
- Contact information
A shopper who moves from inventory search or lead qualification into scheduling can continue from that existing context.
Keep intake focused
Ask only what the appointment requires.
Every dealership can define the information needed before a test drive is confirmed.
The goal is not to turn scheduling into another long form. The conversation gathers only what is needed to complete the booking.
Appointment detailsConfigured by dealership
- 01Name
- 02Email or phone number
- 03Vehicle
- 04Dealership location
- 05Preferred date
- 06Preferred time
- 07Additional notes
- 08Trade-in interest
- 09Custom dealership fields
Real requests are rarely complete
Handle timing questions naturally.
Shoppers do not always begin with a complete appointment request.
The conversation can interpret the request, check the relevant availability and guide the shopper toward an available option.
01Can I come by after work tomorrow?
02Do you have anything Saturday morning?
03Is this vehicle available to drive today?
04Can I test drive two models during the same visit?
AI Agent
“2:00 PM is no longer available. I can offer 1:30 PM or 3:00 PM at the same location. Which works better?”
1:30 PM3:00 PM
If the requested time cannot be booked, the flow can offer the closest available alternatives instead of ending the interaction. The shopper stays in the same conversation until a suitable time is found.
Ready before the shopper arrives
Give the sales team a prepared appointment.
A test-drive appointment is more useful when it arrives with the vehicle and buying context already attached.
This gives dealership staff useful context before the shopper arrives.
Test driveSales team
2025 BMW X3 xDrive30i
- Stock number
- B4187
- Location
- Westside dealership
- Appointment
- Saturday · 11:30 AM
- Shopper interest
- Purchase within 30 days
Configure the workflow
Built with components already in AskHandle.
The booking flow can be configured from components already available in AskHandle. A dealership can start with test-drive scheduling and tailor availability, required fields, locations and handoff rules.
Question Flow
Collect any dealership-specific information required before the appointment is created, such as contact details, location preference or trade-in interest.
Data Search
Retrieve exact vehicle details from structured dealership inventory when the booking needs to be connected to a specific vehicle or stock number.
AI Answer with Live Web Search enabled
Search a dealership website or another provided URL when the relevant vehicle or location information already lives online.
Document Search
Answer dealership policies, location details, test-drive requirements and other approved questions during the booking process.
Human Handoff
Bring dealership staff into the conversation when the shopper needs personal assistance or the request falls outside the automated scheduling flow.
The same template can support a single rooftop or multiple dealership locations while keeping each location's booking rules and availability clear.
What is conversational test drive scheduling?
Conversational test drive scheduling lets a shopper choose an available appointment time and book a vehicle visit directly inside the conversation rather than leaving for a separate scheduling page.
Can the booking use the vehicle the shopper was already viewing?
Yes. The scheduling flow can preserve the vehicle context from inventory search, vehicle discovery or the earlier conversation so the appointment is connected to the correct vehicle.
Can shoppers choose between dealership locations?
Yes. If the dealership operates multiple locations, location preference can be part of the scheduling flow before available times are presented or the appointment is confirmed.
What happens if the requested time is unavailable?
The conversation can present alternative available times and continue until the shopper selects an option that works.
Can qualification and scheduling happen in the same conversation?
Yes. The flow can collect relevant sales information before, during or after the shopper selects an appointment time without requiring a separate form.
Can dealership staff take over when needed?
Yes. The conversation can be handed to dealership staff when personal assistance is preferred or the scheduling request needs manual attention.