Website Messenger
A compact chat experience built into your website. Well suited to visitor questions, service conversations, and guided interactions.
Explore Website Messenger →CHAT PORTAL
Your organization's knowledge. One conversation away.
Give employees a dedicated space to find information, explore company documents, build summaries, and get detailed answers from AI agents configured around your organization's knowledge and workflows.
Employee
What changed in the new employee onboarding procedure? Summarize the key differences for team managers.
AI Agent
Here are the main changes described in the onboarding materials available to me:
- Before the start date:Managers now confirm equipment and account requests earlier in the process.
- First-week orientation:The updated guide adds a separate system-access walkthrough.
- Manager check-ins:The revised process includes a documented end-of-week review.
For managers: Confirm the start-date checklist, arrange the orientation walkthrough, and complete the first-week review. I can expand any step or turn this into a manager checklist.
INTERNAL KNOWLEDGE
Find the answer without hunting through files.
A policy may live in a PDF. A procedure may be buried in a handbook. Product information may sit across several documents. Employees shouldn't need to know where every file is stored before they can ask a useful question.
Connect the appropriate knowledge to an AskHandle AI agent and let employees ask in everyday language. The agent can use the information made available to it to answer questions, explain procedures, and help people locate what matters.
Policy PDF
Operations guide
Product information
- What is the approval process for a new supplier?
- Which warranty terms apply to this product category?
- Explain our escalation procedure for a high-priority support case.
BEYOND QUICK ANSWERS
Ask for an explanation. Leave with a useful draft.
Some work calls for more than a short reply. An employee might need a structured summary, a comparison of policies, a first draft of a report, or a step-by-step explanation assembled from available information.
Chat Portal gives these longer exchanges room to unfold. Employees can refine the request, ask follow-up questions, and work toward content they can review and use.
Internal operations briefing
EmployeePrepare a short briefing for our regional managers based on the updated service standards. Include the main changes, actions required, and open questions.
Make it shorterOrganize as an action checklistExplain item 2
AI Agent
Regional manager briefing | Draft
What changed
- The new guidance defines clearer response priorities.
- Escalation responsibility is specified for unresolved requests.
- Managers are asked to review exceptions in regular team check-ins.
Actions for regional managers
- Review the updated service standards with team leads.
- Confirm who owns escalated requests in each location.
- Identify exceptions that need clarification before rollout.
Questions to resolve
- Which locations need extra training?
- Are there existing workflows that conflict with the new guidance?
FULL-PAGE EXPERIENCE
More room for the work behind the conversation.
Website Messenger and WhatsApp are useful when conversations need to fit naturally into a customer's existing channel. Internal work can require a different rhythm: longer questions, detailed explanations, organized findings, and several rounds of follow-up.
Chat Portal opens as a dedicated chat page. The larger workspace makes it easier to read substantial responses and stay with a topic, without squeezing the conversation into a small website widget.
Chat Portal
A dedicated page for longer conversations with your agent. Well suited to internal knowledge, learning, and detailed written answers.
ACROSS THE ORGANIZATION
One channel. Many internal jobs.
Teams don't all need the same answers. Each department can work with an agent configured for its own information and tasks. Chat Portal provides a familiar way to reach that agent.
Human resources
Explain employee policies, time-off procedures, benefits guidance, and onboarding steps from the materials provided to the agent.
Try asking:
What do new employees need to complete in their first week?
POWERED BY YOUR AGENT
The answers depend on what you put behind them.
Chat Portal is the conversation interface. In AskHandle, you build the agent, provide the relevant knowledge, and configure how it should respond and which workflows it should follow.
That distinction matters: an HR-focused agent can use HR guidance, while an operations agent can use operational procedures. You choose the information and instructions appropriate to each use case rather than relying on a general-purpose assistant to know your company.
Your information
Approved documents, text, and other supported knowledge sources made available to the agent.
Your agent
Instructions, knowledge retrieval, and the relevant configured AskHandle capabilities.
Chat Portal
A full-page interface where employees ask questions and review responses.
Information used in answers depends on the agent's configured sources and capabilities.
GETTING STARTED
Set up the agent. Open the conversation.
Chat Portal can also be useful when testing how an agent handles questions before using it through other supported channels.
- 01
Build the agent
Create an AI agent in AskHandle and configure its role, behavior, and relevant knowledge.
- 02
Make the information available
Add the supported documents and data the agent should use. Review its instructions and the scope of the answers it should provide.
- 03
Open Chat Portal
Access the full-page chat experience from your account. You don't need to install a website snippet.
- 04
Review and share the experience
Try representative questions, refine the agent, and share the portal link where appropriate for your organization's setup.
What teams want to know about Chat Portal
How is Chat Portal different from Website Messenger?
Chat Portal is a dedicated full-page conversation opened through a link. Website Messenger is a compact chat experience embedded on a website. Both can serve as channels for an AskHandle AI agent, but they fit different experiences.
Can employees ask questions about our internal documents?
Yes. An agent configured with the relevant supported knowledge can answer questions using the information made available to it. The quality and scope of answers depend on that information and the agent's configuration.
Can Chat Portal help prepare summaries and reports?
An appropriately configured agent can help draft written summaries, comparisons, and structured report content from accessible information. These outputs should be reviewed before use. Exportable files or automated report workflows are separate capabilities and should not be assumed from Chat Portal alone.
Can we use it for onboarding and employee training?
Yes. You can configure an agent around training materials, policies, and internal procedures so employees can ask questions and receive explanations or guided walkthroughs.
Do we have to install anything on our website?
No website snippet is needed to open Chat Portal. You access its chat page through a link.
Can we use the same AI agent across different channels?
AskHandle supports using an agent across Chat Portal and other supported channels, including Website Messenger and WhatsApp. Configure each agent for the audience, information, and workflows it is meant to serve.
Give your team a direct way to work with what your organization knows.
Build an AI agent around the information your employees use, then make it available through a dedicated Chat Portal experience.