Answer from your knowledge
Use documents, websites, structured data, and business instructions to give customers and teams answers grounded in the information you provide.
About AskHandle
The platform for building AI agents your way.
AskHandle is a no-code AI agent platform for customer communication and business workflows. Teams use it to answer from their own knowledge and data, route requests, complete structured tasks, and involve a person when needed across web, WhatsApp, Chat Pages, and API.
2021
Founded
New York
Headquarters
3,500+
Businesses served
Millions
AI conversations
What AskHandle does
One place to build the agent and work around it.
AskHandle brings knowledge, structured data, workflows, routing, scheduling, deployment, and human handoff into one system. That gives teams a practical way to automate recurring conversations and tasks without stitching together a different tool for every step.
Handle structured work
Build flows for qualification, intake, routing, scheduling, data retrieval, and other repeatable tasks that should happen inside the conversation.
Deploy where conversations happen
Run agents on your website, WhatsApp, dedicated Chat Pages, or through the API while managing the underlying logic from one platform.
Bring in a person when needed
Define when automation should stop, hand the conversation to your team, and keep a clear path from AI to human support.
Who uses AskHandle
Built for teams with real inbound work.
AskHandle is used by organizations that handle recurring questions, requests, qualification, service workflows, and internal knowledge needs. That includes customer support and sales teams, operations teams, multi-location businesses, hospitality and travel companies, education providers, membership organizations, property businesses, and other teams where speed and consistency matter.
Why we exist
Automation should handle the work, not just the easy questions.
Many customer conversations start with a question but do not end with an answer. A request may need information from a document, a record from structured data, a few qualifying questions, a booking, a route to the right team, or a human takeover.
AskHandle was built around that reality. Instead of treating every interaction as a simple prompt and response, the platform combines retrieval, routing, workflows, actions, and handoff so an agent can move the conversation toward an outcome.
The goal is straightforward: automate repetitive inbound work without giving up accuracy, control, or the ability for a team to step in.
433 Broadway, New York, NY 10013
Leadership
The team behind AskHandle.
AskHandle was founded in New York in 2021 by Nick Kljaic and Jim Shi. The company is built around a focused idea: make capable AI agents practical to deploy, straightforward to operate, and useful in the day-to-day work between organizations and the people they serve.
Co-founder & CEO
Nick Kljaic
Nick leads AskHandle's company strategy, growth, partnerships, and go-to-market direction. His work is focused on making AI agents practical for organizations that want to improve customer communication and reduce repetitive operational work.
Co-founder & CTO
Jim Shi
Jim leads AskHandle's product, engineering, and technical direction. He focuses on turning advances in AI into reliable product capabilities that teams can configure, deploy, and operate without building the underlying infrastructure themselves.
What makes AskHandle different
Control stays with you.
The product is designed around explicit building blocks and operational control rather than a black-box agent that decides everything on its own.
Flexibility first
Combine retrieval, routing, workflows, scheduling, actions, and handoff around the job the agent needs to do. The platform adapts to the process instead of forcing every process into the same conversation pattern.
Built for operators
Build, test, publish, and refine agents without hiding the important decisions. Teams can see how knowledge, routing, and workflows are configured as usage grows.
Human control
Automation should have boundaries. AskHandle keeps handoff, escalation, and human involvement explicit so teams decide where AI acts and where a person takes over.
See it in action
Put AskHandle to work.
Start free or talk with our team about the workflows, channels, and deployment your organization needs.