AI agents for customer communication

Customer communication that runs itself.

Manage customer conversations across your website and WhatsApp with your own knowledge, workflows, lead capture, scheduling, and human handoff built in.

Start for free Schedule a demo

Free plan, no credit card
No developer needed
Answers only from your content

A little help before arrival

On your website · AI Agent

Write a message

Behind the conversation

Each request gets the right next step.

The agent understands the request, uses the right knowledge or data, checks scheduling when needed, and brings in your team at the right moment.

Customer asks

What are your hours on Saturday?

YourAI Agent

Doc SearchPolicies, FAQs, and guidesUsed
Data SearchCSV and XLSX price lists
AI FormCollects the details you choose
AI Answer with Scheduling enabledYour connected calendar
Human HandoffYour team, with the full history

How it worked

1Reads the question: opening hours
2Searches Hours and location
3Answers from that document

The customer sees

AI Agent: We are open Saturday from 10:00 AM to 4:00 PM. We are closed on Sunday.

From Hours and location

Your agent works from your own documents, spreadsheets, and calendars. See how the builder works See how the AI engine works

Modular by design

Build around the way your business works.

Start with prebuilt capabilities for knowledge, data, lead capture, scheduling, and human handoff. Connect only what your business needs, while the Router handles where each request should go. No code or prompt engineering required.

AI agent builder

Illustrative example

Nodes

Drag a node onto the canvas.

Tap a node to add it.

RouterSends each message to the right node

Drop a node here
Drop a node here
Drop a node here
Drop a node here
Drop a node here

Your agent can now

Send each message to the right node
Answers policy and FAQ questions from your documents
Finds exact prices and stock in a CSV or XLSX file
Captures name, email, and needs from new inquiries
Checks your calendar and books the visit in the chat
Brings in your team with the full conversation

0 of 5 nodes added. Watch how an agent comes together.

Create your AI agent

What it knows

Put your business knowledge to work.

Add the files, articles, photos, and products you already use. Your agent can find the right information, show the photo, and recommend the product.

Files

Upload what you already have.

Word, text, Markdown, PDF, Excel, and CSV files all work.

PDFCancellation policy
DOCXService FAQ
MDCare instructions
TXTStudio notes

Searched by Doc Search

XLSXPrice list
CSVClass schedule

Looked up by Data Search

Articles

Build a knowledge center.

Write and organize your own articles. The agent answers from them.

Search articles

How to reschedule a bookingBookings
What to expect at your first visitGetting started
Parking and directionsVisit us

Import

Pull it in from where it lives.

Import straight from Google Drive, Notion, and more.

Google DriveService guide
NotionStudio handbook

Photos

Show your featured work.

Upload photos and describe each one. The agent shares the right photo when a customer asks.

Soft blonde waves, long layers
Gel manicure in a berry shade
Scalp treatment at the wash station

AI Answer with Image Answers enabled

Products

Recommend what you sell.

Create products and the agent recommends them in cards.

Wireless headphones
Noise cancelling, 40-hour battery
$129
Sport smartwatch
Heart rate, 7-day battery
$99

AI Answer with Product Cards enabled

Illustrative examples. Photos show sample uploads. Product names and prices are made up. Your agent works from your own content. See how uploads work

What it can do

It books, collects details, emails, and calculates.

Give each conversation the tools it needs. The agent can book time on your calendar, save customer details, send emails, and calculate prices using your own numbers.

Brightline Studio

On your website · AI Agent

Type a message

Your Calendar

AI Answer with Scheduling enabled

30 min visitsTeam email alertSMS reminder

Thu, Oct 8

12:00 PMClosed for lunch
12:30 PMClosed for lunch
1:00 PMBooked
1:30 PMOpen
2:00 PMBooked
2:30 PMBooked
3:00 PMOpen
3:30 PMBooked

Names, times, and prices are made up. Explore AI skills

Working together

One conversation handles the job.

A shopper checks inventory, books a test drive, and shares the details your sales team needs. Nodes and skills work together behind the scenes.

Northgate Motors

AI Agent · replies in seconds

Shopper: Do you have any hybrid SUVs in stock?

AI Agent: Yes, two right now. A 2025 Hybrid XLE in Blueprint Blue at $36,900, and a 2025 Hybrid Limited in Celestial Silver at $41,450. Want to see either one in person?

From Inventory.xlsx

Shopper: The XLE. Can I test drive it Saturday morning?

AI Agent: Saturday I have 9:30 AM and 11:00 AM open with Marcus at the Main Street showroom. Which works for you?

From Marcus's calendar

Shopper: 11 works. I'm Priya Natarajan.

AI Agent: Booked. Saturday, Oct 3 at 11:00 AM with Marcus. I have sent a confirmation. Will you be trading in a vehicle?

Shopper: Yes, a 2018 Civic.

Type your message

What your sales team sees

Priya Natarajan

New lead · Web messenger · 9:44 AM

Interested in: 2025 Hybrid XLE, Blueprint Blue
Test drive: Sat, Oct 3 · 11:00 AM · Marcus
Trade-in: 2018 Civic
Next step: Marcus confirms the vehicle is staged

Stock answered from your inventory sheet
Data Search
Real openings from a connected calendar
AI Answer with Scheduling enabled
Name, vehicle, and trade-in collected as you go
AI Form

Vehicles, prices, and openings come from your own data and calendars. See more use cases

Industries

Made for your industry.

Explore the questions, workflows, and customer conversations that matter in your industry, then go deeper on each industry page.

All industries

Try it as

Brightline Studio

On your website · AI Agent

Visitor: What are your hours on Saturday?

AI Agent: We are open Saturday from 10:00 AM to 4:00 PM. We are closed on Sunday.

From Hours and location

Tap a question to try it

Ask as a customer

What your team sees

Handled by AI Agent

Hours question answered

Topic: Opening hours
Answered from: Hours and location
Channel: Website messenger

Built withDoc Search

Build one like this for your business.

Free plan. No credit card needed.

Create your AI agent

Travel

Travel Agencies & Tour Operators

Discover trips and schedule time with an advisor.

Trip discovery
Custom-trip qualification
Advisor scheduling

Explore travel

Travel

On your website · AI Agent

Visitor: Which Italy trip fits 10 days in May?

AI Agent: Two fit. A 10-day Rome, Florence, and Venice route, and a 10-day Dolomites hiking trip. Want to compare them?

Built withDoc SearchAI Answer with Product Cards enabled

Results

What changed for the teams using it.

A daytime view from the stands across a packed football stadium

Before purchasing, customers ask

Where can I find Real Madrid tickets?
Are Manchester City vs Arsenal tickets still available?
Do you have Lakers game tickets?

An AI agent helps customers across markets and languages find a match, concert, or event and buy the ticket.

Sports Events 365

Sports Events 365 scales multilingual customer support with AskHandle

Before: As the business expanded, Sports Events 365 needed a customer support solution that could scale with it.
After: Sports Events 365 can manage customer support across markets from one platform while maintaining a localized experience for each audience.

“Our customers come from different countries, speak different languages, and are often looking for very specific events. AskHandle gives us a scalable way to support them across our websites while still allowing our teams to step in immediately when a customer needs personal assistance.”
Nir Rofe, Head of Marketing & Business Development, Sports Events 365

Read the case study

“AskHandle AI has been great at answering customer questions.”
Rob Arey
Director of Marketing, The Cog
“AskHandle solved a major problem for us, saving money by transitioning to an AI-powered info center. The answers evolve with user experience, and the support from Nick and his team is outstanding.”
Mary Berry
VP Communications & Marketing, YMCA
“I would like to express my appreciation to the entire AskHandle team for the excellent service and partnership that we are sharing.”
Daisy Chan
Assistant Manager, Sino Suites

All case studies

Getting started

Three steps, none of them technical.

Start with what you already have, choose what your agent should do, and go live when you’re ready. No developer needed.

Create your AI agent

Your knowledge
Add what you already have
Upload policies, price lists, FAQs, and spreadsheets, or point the agent at pages on your website. It answers only from that content.
Your AI agent
Choose what your AI agent does
Connect your calendar for appointment booking, choose which details to collect from new inquiries, and decide when a person takes over.
Your channels
Go live where customers already are
Publish to your website messenger and a WhatsApp Business number. Keep refining the answers as you read real conversations.

Want to see the details?

How the builder works Getting a WhatsApp number

Visibility

Know what your agent handled this week.

See what customers are asking, what your agent is getting done, when your team steps in, and how each location is performing.

Managing several AI agents

Weekly summary

Sep 21 to Sep 27, 2026

All locations (4)

Conversations: 1,284; +18% vs last week
Appointments: 96; Booked in chat
Leads captured: 212; Name and need
Team handoffs: 58; 4.5% of total

What customers asked about

Hours, directions, parking22%
Pricing and packages18%
Booking changes15%
Availability12%
Everything else33%

By location

Conversations and handoffs by location this week
Agent	Conversations	Handoffs
Downtown	512	21
Westside	388	17
Airport	260	14
Online store	124	6

FAQ

What to know before you start.

What is AskHandle?

AskHandle is a platform for building and managing AI agents that handle inbound customer communication. An agent answers questions from your own content, looks up structured data, books appointments from a connected calendar, collects lead details, and hands the conversation to your team when a person is needed. It runs on your website messenger and on WhatsApp.

Do I need a developer to set it up?

No. You add your documents, spreadsheets, or website pages, connect a calendar if you take appointments, choose which details the agent should collect, and publish. AskHandle provisions the WhatsApp Business number and walks you through Meta verification. Your website messenger is a short snippet you paste once.

What happens when the agent does not know the answer?

It says so rather than guessing. The agent answers only from the content you provide. When a question falls outside that content, it can ask a clarifying question, collect the customer's details for follow-up, or bring in a person, depending on the rules you set.

Can my staff take over a conversation?

Yes. Human handoff moves the conversation to your team with the full history. You decide what triggers it, such as a specific topic, a request to speak with someone, or a question the agent cannot answer from your content.

Does it book real appointments?

Yes. When you connect your calendar, the agent checks live availability, offers open times, collects the details you require, and schedules the appointment inside the conversation. It does not send the customer away to a booking link.

Does it work on WhatsApp and my website at the same time?

Yes. The same agent, knowledge, and workflows run on your website messenger and on a WhatsApp Business number, so customers get consistent answers on either channel. You can also share the agent as a standalone chat link.

Does it replace my booking system or CRM?

No. AskHandle is the conversation layer. Your booking system, CRM, and other tools keep their roles. When you need conversation data to flow between systems, the AskHandle API connects them.

Start with the questions your team answers most.

Add your content, go live on WhatsApp or your website, and bring in a person whenever needed.

Start for free Schedule a demo

Customer communication that runs itself.

Each request gets the right next step.

Build around the way your business works.

Put your business knowledge to work.

Upload what you already have.

Build a knowledge center.

Pull it in from where it lives.

Show your featured work.

Recommend what you sell.

It books, collects details, emails, and calculates.

One conversation handles the job.

Made for your industry.

Travel Agencies & Tour Operators

What changed for the teams using it.

Sports Events 365 scales multilingual customer support with AskHandle

Three steps, none of them technical.

Add what you already have

Choose what your AI agent does

Go live where customers already are

Know what your agent handled this week.

What to know before you start.

What is AskHandle?

Do I need a developer to set it up?

What happens when the agent does not know the answer?

Can my staff take over a conversation?

Does it book real appointments?

Does it work on WhatsApp and my website at the same time?

Does it replace my booking system or CRM?

Start with the questions your team answers most.