AI agent for WhatsAppcustomer support
Customers message your business on WhatsApp. The AI agent answers from your documents, collects the details, books a time from your calendar, and hands the conversation to a person when it should. You still get a dedicated WhatsApp number, with Meta verification handled in AskHandle.
Lumio Support
online
Hi, I haven't received my refund yet
11:05 ✓✓
I can check that for you! Could you share your order number or the email used at checkout?
11:05
It's order #7732, sarah@email.com
11:06 ✓✓
Found it! Your $42.00 refund was approved on Jul 1 and should arrive within 1–3 business days.
11:06
What the agent does
Support starts in the conversation.
The number is how customers reach you. These are the jobs the AI agent can take on that thread, and on your website with the same workflow. See customer support on the web and WhatsApp.
01
Answer from your documents
Document Search finds the policy, how-to, or product passage and the agent replies from that source.
02
Collect the details
AI Form asks for the order number, account, or other fields you require, one step at a time.
03
Book a time in the chat
AI Answer with Scheduling checks connected calendar availability, offers open times, collects the required details, and books the meeting in the conversation.
04
Hand off to a person
Human Handoff sends the thread to your team with the details already collected.
Get a dedicated WhatsApp number when you are ready to go live.
See AskHandle next to Tidio, Intercom, Zendesk, Wati, AiSensy, Chatfuel, Crisp, and Botpress, or browse every comparison.
How it works
Live on WhatsApp in three steps.
No porting. No carrier contracts. No developer needed. AskHandle handles the technical setup so you can focus on your agent.
+1 (415) 203-9847
San Francisco, CA
+1 (302) 558-1204
Wilmington, DE
+1 (512) 774-3390
Austin, TX
Pick a number from our pool
Browse available US phone numbers and claim one in seconds. No carrier contracts, SIM cards, or porting required.
Copied to clipboard automatically ✓
Activate it with Meta
We guide you through Meta's embedded signup wizard. We deliver the OTP and copy it to your clipboard — you just paste and confirm.
Assign to AI agent
Assign it to your AI agent
Select the workflow you want to handle WhatsApp conversations. Publish your agent and customers can start messaging immediately.
Number options
Three ways to get connected.
Whether you want a new number, already own one, or have an existing Infobip setup — AskHandle supports your path.
Get a number from our pool
Choose from a pool of ready-to-use US phone numbers. We handle provisioning, Meta registration, and OTP delivery — you just pick a number and activate it.
- Ready in minutes
- Meta activation guided
Import via Facebook
Already own a phone number through Twilio or another carrier? Connect it directly using Meta's embedded signup. Your existing number, powered by AskHandle.
- Use your existing number
- Facebook login flow
- No monthly number fee
Connect with Infobip
Have an existing Infobip account? Paste your credentials and inbound webhook URL. Full control over your messaging infrastructure with AskHandle's AI on top.
- Your Infobip account
- Full API control
- No monthly number fee
What you get
Everything to run WhatsApp at scale.
A complete WhatsApp Business setup — number, verification, AI, and analytics — managed from your AskHandle dashboard.
Dedicated business number
Your own phone number exclusively for WhatsApp Business conversations — not shared with anyone else.
Official Meta verification
Your number is registered through Meta's official Business API, giving customers the confidence of a verified business account.
AI-powered responses
Every incoming message is handled by your AI agent — routing, answering, and escalating based on the workflow you've designed.
24/7 availability
Your WhatsApp line never goes offline. Customers get instant responses any time of day, any day of the year.
Conversation transcripts
Every conversation is automatically saved. Review transcripts, track outcomes, and improve your agent over time.
Flexible number management
Cancel, reassign, or reconnect numbers at any time from your dashboard. Switch workflows without losing your number.
Meta registration
We handle the hard part.
The hardest part of launching on WhatsApp isn't your AI agent — it's getting the number registered with Meta. AskHandle guides you through the entire activation without needing any technical knowledge.
Purchase your number
Browse available numbers and claim the one you want. Your number is reserved immediately.
Launch the Meta wizard
Click Activate and we open Meta's embedded signup. We pre-fill what we can so you only do the minimum.
Enter the OTP — we help
Meta sends a verification code to your number. We intercept it, display it on screen, and copy it to your clipboard automatically.
Assign and go live
Once Meta verifies your number, select your AI agent and publish. You're live on WhatsApp.
Activating your number
+1 (415) 555-0192
Reading your WhatsApp Business Account
Linking your business with our platform
Verifying your number with Meta
Your WhatsApp number is ready to use
Number activated and ready
Assign it to your AI agent to start receiving messages.
FAQ
WhatsApp customer support questions, answered.
What is an AI agent for WhatsApp customer support?
It is an AI agent on your WhatsApp Business number that answers customer questions from your documents, collects the details a request needs, books a time when Scheduling is enabled, and hands the conversation to a person when the case needs one.
Can AskHandle run WhatsApp customer support and website support together?
Yes. The same agent can answer on WhatsApp and on your website. Document Search supplies the policy answer, AI Form collects required details, AI Answer with Scheduling offers open times from a connected calendar, and Human Handoff brings in your team with the conversation context.
What is a WhatsApp Business Number?
A WhatsApp Business Number is a dedicated phone number registered through Meta's WhatsApp Business API. It lets businesses send and receive WhatsApp messages at scale through software — including AI agents — rather than the standard WhatsApp or WhatsApp Business app.
How long does activation take?
For pool numbers, activation typically takes 5–10 minutes. You'll go through Meta's embedded signup wizard and receive an OTP that AskHandle helps you enter. Once Meta verifies the number, you can immediately assign it to your AI agent.
Can I use a number I already own?
Yes. You can import any number that isn't already registered on WhatsApp using the Facebook/Meta import path. If you're on Infobip, you can connect your existing account directly with your credentials.
What happens if I cancel a pool number?
When you cancel a pool number, it enters a 30-day cooling period before returning to the pool. Billing stops immediately upon cancellation. You can always purchase a new number from the pool at any time.
Is there a limit to how many numbers I can have?
Pool numbers are capped at 3 per organization by default, though some plans include more. Numbers imported via Facebook or connected through Infobip don't count toward this limit.
Do I need a Meta Business account?
You'll need a Facebook account to complete the Meta embedded signup. AskHandle walks you through creating or connecting a WhatsApp Business Account (WABA) as part of the activation flow — you don't need to set anything up in advance.
Get your WhatsApp number today.
Join businesses using AskHandle to handle customer conversations on WhatsApp — automatically, accurately, and 24/7.