AI Answer skills

Finish the job inside the reply.

Turn them on in AI Answer. The same node can check a live fact, calculate from your formula, show a product or a property, send the email, and book the time.

AI AnswerSkills

Example

How much would comprehensive cover be for my car?

Purchase value
$32,000
Vehicle type
Hybrid
No-claims bonus
20%

Estimated annual premium

$1,030.40Your formula, run on the server
Illustrative examples. Nothing here is sent, booked, or priced for a real customer.

What the business gets

Each skill hands something back.

A skill is a switch on AI Answer. The value is the result it can return while the conversation is still open.

AI Answer · returnedExamples
  • Live web browsing

    The current time, weather, news, hours, or another public fact, including from sites you allow.

    4:10 PM WEST
  • Send email

    A brochure, pricing sheet, or follow-up leaves the chat when the visitor asks.

    Pricing sheet sent
  • Book appointments

    A real opening becomes a confirmed time, with only the contact fields you require.

    Thu, Oct 8 · 2:30 PM
  • Calculate

    An estimate from your formula, after the agent collects the inputs one question at a time.

    $1,030.40 / year
  • Show products

    Up to three matching items, each with a price, options, and image. The rest of the catalog stays out.

    3 cards · from $126
  • Show album photos

    The room, facade, or gallery that answers a visual question.

    Kitchen album

Book appointments

The opening they picked, confirmed in the chat.

Turn it on in AI Answer. The agent understands a request such as “next Tuesday afternoon,” in the customer’s language, and offers only openings from the connected calendar.

Demo calendar

Aug 31–Sep 4, 2026 · America/New_York

This week

Mon

31

Tue

1

Wed

2

Thu

3

Fri

4

9 AM
10 AM
11 AM
12 PM
1 PM
2 PM
3 PM
4 PM
A

AskHandle

Booking from chat

Live calendar
  • Held while details are collected

    The chosen time stays reserved while name, email, or phone are collected, then opens again if the booking is not completed.

  • A side question can pause it

    If someone asks something else mid-booking, the agent can pause and resume. Pausing releases the held time and sends the question to the right place.

  • A confirmation they can keep

    The reply includes the time, a confirmation code, and an add-to-calendar file. On WhatsApp, the same details arrive as a note.

Calculate

A number your formula can stand behind.

You define the inputs and the formula. The agent asks one question at a time. The server does the math, so an estimate is computed, not guessed.

H

Harbor & Pine Insurance

On your website · AI Agent

Visitor: How much would comprehensive cover be for my car?

AI

AI Agent: I can work out an estimate. What is the new purchase value of the car?

Visitor: About $32,000

AI

AI Agent: Is it gas, electric, or hybrid?

GasElectricHybrid
AI

AI Agent: Is the main driver older than 21?

YesNo
AI

AI Agent: How much no-claims bonus do you have?

0%10%20%
AI

AI Agent: Here is your estimate. Want an agent to turn it into a formal quote?

Estimated annual premium

$1,030.40Comprehensive · hybrid · 20% no-claims bonus
Request my quoteBook a call

Your formula

AI Answer with Calculate enabled
  1. Q1New purchase valueNumber$32,000
  2. Q2Vehicle typeChoiceHybrid · ×1.15
  3. Q3Driver older than 21Yes or noYes · ×1.00
  4. Q4No-claims bonusPercent discount20% · ×0.80

Formula

Q1 × 0.035 × Q2 × Q3 × Q4

Computed on the server

32,000 × 0.035 × 1.15 × 1.00 × 0.80
$1,030.40

Illustrative only. It is the output of a formula you configure, not a personal coverage decision. The same skill prices a service visit, a package, or a stay.

Send email

The pricing sheet lands while they still care.

A support question often hides a buying question. The agent answers it, offers the details by email, and sends them before the chat ends. Support becomes the first sales touch.

F

Fieldwork Coworking

On your website · AI Agent

Visitor: Does the Team plan include meeting rooms?

AI

AI Agent: Yes. Team includes 10 hours of meeting rooms a month. Want the full pricing sheet by email?

Visitor: Sure, send it over.

AI

AI Agent: What email should I send it to?

Visitor: maya.ortiz@gmail.com

AI

AI Agent: Sent. The pricing sheet is on its way to maya.ortiz@gmail.com.

Inbox

Tomaya.ortiz@gmail.com

SubjectFieldwork membership pricing

Hello,

Thanks for asking about the Team plan. The full pricing sheet is attached, including meeting-room hours and day passes.

Reply here or book a tour when you are ready.

PDF
Fieldwork-pricing.pdfAttached by your team

Prepared email

Your subject, message, and attachment, sent exactly as written. Good for a brochure, price list, or menu.

AI draft

A short note written from facts already in the conversation. No invented prices, bookings, or promises.

When to send
“When a visitor asks about plans or pricing.”
Address
Uses the one already shared, or asks once. Never guesses.

Show products and album photos

The item, or the room, in the answer.

Product cards carry a name, a price, options, and an image. Album photos carry the spaces and details a question needs to see. They are separate skills.

Ecommerce

Three that fit the ask, not the whole shop.

A shopper asks for knitwear under $200. Show products returns up to three matching cards, each with a price, options, and a link, and leaves the rest of the catalog alone.

Visitor: Any knitwear under $200?

  • White cable-knit sweater folded with jeans, from the illustrative product example

    Cable-knit sweater

    $148White · S to XLView
  • Red ribbed knit cardigan on a wooden hanger, from the illustrative product example

    Ribbed cardigan

    $126Red · S to LView
  • Three folded chunky knit pullovers in oat, camel, and stone, from the illustrative product example

    Chunky pullover

    $172Oat, camel, stoneView

Example catalog. Prices and items are illustrative.

Online retail

Real estate

The kitchen, when they ask to see it.

A buyer asks what the kitchen looks like. Show album photos returns the pictures you uploaded for that room, with the description the AI uses to match them.

Bright kitchen with island seating from the illustrative property album

Example album · 12 Oak Street. The kitchen set returns with the answer.

Real estate

Together

Several skills, one conversation.

A visitor rarely asks for one thing. Every skill sits on the same AI Answer node, so browsing, email, and booking can run in one thread, on the rules you set.

A

Alfama Walks

On your website · AI Agent
  1. Visitor: Will it rain in Lisbon on Thursday?

    AI

    AI Agent: Thursday looks dry. Sunny, with a high of 23°C.

    Live web browsingThu, Oct 8 · 23°C · Sunny

  2. Visitor: Nice. Can you email me the walking tour details?

    AI

    AI Agent: Sure. Sending them to daniel.reis@outlook.com now.

    Send emailTour details sent

  3. Visitor: Book me Thursday afternoon.

    AI

    AI Agent: 2:30 PM is open. You are booked for the Thursday tour.

    Book appointmentsThu, Oct 8 · 2:30 PM · 2 hours

01

Add AI Answer

The briefing holds tone, rules, and stable knowledge. Skills sit on the same node.

02

Turn on the job

Live web browsing is on unless you turn it off. Email, booking, calculate, products, and albums are opt-in.

03

Set when it runs

You write when to send, when to book, and which fields to collect. The agent uses a skill when the conversation calls for it.

Details

Before you turn them on.

Getting started

Do I have to turn them all on?

No. Live web browsing is on by default and can be switched off. Send email, book appointments, calculate, show products, and show album photos stay off until you enable them.

Do skills work on WhatsApp and the website?

Yes. You turn them on once in AI Answer. The same skills run on WhatsApp, the web messenger, and a shareable chat page.

How does the agent know when to send or book?

You write the moment in plain words, such as "the visitor asks for the price list" or "the visitor asks for a site visit." That rule is added to the node's briefing, and the agent acts when the conversation matches it.

Live web browsing

What is browsing for?

Facts your briefing cannot hold because they change: the current time, the weather, the news, or the latest details on a website you allow.

Can browsing stay inside a few websites?

Yes. Leave it open to the public web, or limit it to as many as five sites you name. Turn it off when the agent should stay inside your briefing and files.

Send email

What can the agent send?

A prepared email with your subject, message, and one attachment up to 8 MB, sent exactly as written. Or a short AI draft built only from facts already in the conversation, with no invented prices, bookings, or promises.

What if it does not know the visitor's email?

It uses an address from the welcome form or from earlier in the chat. If there is none, it asks once. It never guesses an address.

Book appointments

Can the agent invent an appointment time?

No. Suggested times come from the connected calendar. If the customer names a time that is taken, the agent offers the nearest openings instead. You can let the AI choose the question and how many times to show, or write the question and show one to five times.

Which details does it collect?

You choose name, email, phone, or any mix, with at least one. The agent asks after the visitor picks a time, because they may be booking for someone else. Fields you leave unchecked are never requested. Contact details already on the chat are confirmed, not assumed.

What if someone asks a question in the middle of booking?

The agent asks whether they want to pause the appointment to get that answer. “No” continues exactly where they left off. “Yes” releases the held time and routes the question onward.

What does the customer get after they book?

A confirmation with the time, a confirmation code, and an add-to-calendar file. On WhatsApp, the same details arrive as a keepable text note. The agent replies in the customer's language, and confirmed appointments appear on the week calendar in your dashboard.

Calculate

Will Calculate invent a price?

No. You define the inputs and the formula. The agent asks one question at a time, and the server runs the math. An insurance estimate, a service quote, or a stay total is only as specific as the formula you configure.

What kinds of inputs can a formula use?

Numbers, a choice from a list where each option carries its own value, yes or no, and a percent discount. The formula can also include fixed numbers, such as a base rate.

Products and photos

Are product cards and album photos the same?

No. Show products returns a card for something you sell: name, price, options, image, and an optional link. Show album photos returns the pictures you uploaded for a space or a detail, such as a kitchen, a facade, or a treatment room.

How many products can one reply show?

Up to three. The agent picks the items that fit the question and does not list or recommend the whole catalog.

Can I limit photos to one album?

Yes. Point the node at a single album, such as one property, or let it choose from all of your albums.

Choose the skills this conversation needs.

Add AI Answer, turn on what the job requires, and go live on WhatsApp or your website.