AI Agent for car dealerships
One conversation across sales and service.
Handle vehicle discovery, inventory questions, test drives, trade-ins, and service scheduling across web and WhatsApp, with human handoff when needed.
SalesInventoryTest drivesTrade-insServicePartsWeb & WhatsApp
Your dealershipAskHandle AI agent · Web messenger
I’m looking for an AWD SUV under $45,000. Do you have anything available?
Yes. I found three SUVs in your inventory that match those preferences.
Can I test drive the second one Saturday morning?
Yes. I can schedule that for you. I have 10:00 AM, 11:30 AM, or 12:00 PM available. Which works best?
Illustrative prices, listings, and conversations.
VEHICLE DISCOVERY & TEST DRIVES
Help customers find the right vehicle.
Some customers know the exact model they want. Others start with a budget, body style, or a few must-have features. Guide both to relevant vehicles using the inventory you make available.
Search connected inventory by budget, body style, mileage, features, or model, answer vehicle-specific questions, and move naturally toward a test drive.
Find the right vehicle
Customers can describe what they need in their own words:
- “Do you have any hybrid SUVs under $40,000?”
- “I need something with three rows and AWD.”
- “Show me used trucks with fewer than 50,000 miles.”
- “What electric vehicles do you have?”
- “Do you have this model in white?”
Match each request against available inventory and surface the most relevant vehicles with the details that matter.
Answer vehicle questions
Get specific vehicle answers instantly.
Answer questions about year, make, model, trim, price, mileage, drivetrain, fuel type, features, color, and availability directly from your vehicle data.
YearMakeModelTrimPriceMileageDrivetrainFuel typeFeaturesColorVehicle status
When inventory is connected to a live source, the agent can work with current inventory data. Otherwise, it uses the inventory information provided to AskHandle.
Test drives & Showroom appointments
Move the conversation to the showroom.
When a customer is ready to take the next step, offer live availability and confirm a test drive, showroom visit, call, or salesperson handoff in the same conversation.
No separate scheduling flow.
Your dealershipAskHandle AI agent · Web messenger
Is the black sedan you showed me still available?
Yes. Would you like to schedule a test drive or ask anything else about the vehicle?
Could I come tomorrow after work?
I have 5:30 PM and 6:15 PM available tomorrow.
6:15 works.
Your visit is scheduled for 6:15 PM tomorrow.
Illustrative conversation and appointment time.
BUYING INTENT & TRADE-INS
Give sales the context before handoff.
Capture what matters during the conversation: vehicle interest, budget, purchase timing, trade-in needs, and preferred visit time. Then pass the full context to your sales team.
Vehicle of interestNew or pre-ownedBudget rangePurchase timelineTrade-in vehiclePreferred visit time
Ask only what matters to that inquiry, instead of sending every customer through the same lead form.
When sales steps in, the context comes with the conversation.
Vehicles considered, priorities, trade-in interest, timing, and the next step are already there.
TRADE-IN & APPRAISAL
Start the trade-in before the visit.
Collect the vehicle details your dealership needs, then schedule an appraisal or move the request to the right team.
I have a 2021 Accord I might trade in.
Absolutely. About how many miles are on it?
Around 48,000.
Would you like to schedule an appraisal at the dealership?
Use your dealership’s required trade-in fields to capture the request. If valuation data is connected, include it in the workflow. Otherwise, schedule an appraisal or hand the conversation to your team.
ACROSS THE DEALERSHIP
Built for every dealership department.
Sales, service, and parts stay distinct behind the scenes, while customers get one consistent experience.
Route each inquiry to the right workflow, from vehicle discovery and test drives to service appointments and parts questions.
Sales
- Vehicle discovery
- Inventory questions
- Vehicle comparisons
- Test-drive requests
- Showroom appointments
- Trade-in interest
- General purchase and leasing questions
- Sales handoff
Service
- Service availability
- Appointment scheduling
- Service menu questions
- Dealership service hours
- Drop-off information
- Shuttle or loaner policies
- Maintenance-related administrative questions
- Service advisor handoff
Parts
- Parts department hours
- Parts availability when connected
- Pickup information
- General parts inquiries
- Parts department handoff
Dealership information
- Hours and locations
- Directions
- Contact information
- Departments
- Policies
- Current dealership information
- Amenities
- Holiday hours
- Frequently asked questions
A customer can start with one question and reach the right department without navigating the dealership site.
Service departmentQuestion → availabilty → confirmed appointment
SERVICE APPOINTMENT SCHEDULING
Schedule service in the same conversation.
Answer service questions, collect the appointment details, check available times, and confirm the visit without sending customers into a separate booking flow.
Are you open for service on Saturday?
Yes. The service department is open from 8:00 AM to 4:00 PM on Saturday.
Can I bring my car in for an oil change?
Yes. I can help you schedule it. What day works best for you?
A question about hours, maintenance, or availability can move naturally into an appointment when the customer is ready.
Connected scheduling keeps the times accurate and the confirmation inside the conversation.
TRY SERVICE SCHEDULING
Choose a real available time.
Your dealershipAskHandle AI agent · Web messenger
I need to have my brakes checked. Do you have anything Saturday?
Yes. I have two service appointments available Saturday.
Service appointment
Select a time to try the example.
Interactive example only. No appointment is booked.
Your inventory · Your policies · Your operations
Ground every answer in your dealership.
Use the vehicle data, department details, policies, and service information you already maintain to answer questions accurately across sales, service, and parts.
Vehicle inventory
Models, trims, pricing, mileage, features, photos, URLs, and availability.
Dealership information
Locations, departments, hours, amenities, contact details, and policies.
Sales
Purchase and lease programs, trade-in process, appointment rules, and sales procedures.
Service
Services offered, hours, scheduling rules, transportation options, and service policies.
Parts
Department hours, ordering procedures, pickup details, and connected availability.
Use inventory data and dealership documents together, so answers stay current, specific, and grounded in your own information.
YOUR DEALERSHIP SOURCESInventory · Sales · Service · Parts
Answers stay grounded in the dealership information you provide.
Sales · Service · Parts
Route every inquiry to the right workflow.
Vehicle search, trade-ins, service appointments, and parts requests each need a different path. Identify the intent from the conversation and start the right workflow automatically.
Vehicle search → SalesTrade-in → AppraisalService appointment → ServiceParts inquiry → PartsGeneral question → Dealership information
Route once at the start, or continue routing as the conversation changes. Each department keeps its own workflow while the customer stays in one conversation.
CustomerWhat can I help with?
Vehicle searchSalesTrade-inAppraisalServiceAppointmentsPartsAvailabilityGeneral questionInformation
Human handoff
Bring your team in with the full context.
Handle routine questions and structured workflows automatically, then hand the conversation to sales, service, or another team member when human involvement is the better next step.
A customer wants to negotiate a dealRoute the conversation to sales.
A customer needs financing guidanceConnect with the appropriate dealership representative.
A service issue needs diagnosisMove the conversation to the service team.
A request falls outside the standard workflowEscalate it with the conversation history attached.
The full conversation goes with the handoff.
Your team sees what was discussed, what the customer is interested in, and what needs to happen next.
Vehicle of interestAWD SUVCustomer asked aboutTrade-inNext stepSpeak with sales
Web · WhatsApp · Multilingual
Stay consistent across channels and languages.
Serve customers in their languageUse the same dealership data and workflows across supported languages without maintaining separate sets of scripted responses.
Help website visitors find vehicles, ask inventory questions, schedule appointments, and reach the right team without leaving the site.
Dealership website
Inventory · Sales · ServiceExplore inventory · Sales · Service“Do you have this model in white?”Extend the same dealership experience to WhatsApp for vehicle questions, service requests, scheduling, and human handoff.
Web & WhatsApp
A customer can ask:
“¿Tienen SUVs híbridos disponibles?”The conversation continues in Spanish using the same inventory, policies, and dealership information.
CORE DEALERSHIP WORKFLOWS
Built around the conversations that move customers forward.
Vehicle discovery
Help customers narrow inventory using natural questions instead of filters alone.
Inventory questions
Answer questions using actual vehicle information available to the agent.
Lead qualification
Understand what a shopper wants before involving the sales team.
Test-drive scheduling
Move directly from vehicle interest to an available appointment.
Trade-in intake
Capture trade-in interest and required vehicle details.
Service scheduling
Answer service questions and schedule appointments conversationally.
Department routing
Direct sales, service, parts, and general questions into different workflows.
Multilingual conversations
Support customers across languages using the same dealership knowledge.
Human handoff
Bring dealership employees into conversations that require their attention.
Web and WhatsApp
Use the agent across the dealership’s inbound digital channels.
MORE TIME FOR SALES AND SERVICE
Let routine questions resolve before they reach your team.
Hours, vehicle availability, test-drive requests, service timing, and trade-in basics can be handled in the conversation before staff involvement is needed.
“Are you open today?”“Do you have this model?”“Can I book a test drive?”“What time does service close?”“Where is your service entrance?”“Do you take trade-ins?”
Your team can focus on negotiations, consultations, complex service needs, and customers who are ready for personal attention.
CAR DEALERSHIP AI AGENT FAQS
What car dealerships usually want to know.
What is an AI agent for automotive dealerships?
An automotive dealership AI agent communicates with customers through channels such as website chat and WhatsApp. It can answer dealership and vehicle questions, search available inventory information, qualify inquiries, schedule appointments, route customers to departments, and hand conversations to dealership staff.
Can the AI agent search our vehicle inventory?
Yes. AskHandle can work with structured vehicle data supplied by the dealership or through supported connected data sources. Customers can search conversationally using criteria such as vehicle type, budget, year, mileage, drivetrain, or other available attributes.
Does AskHandle know whether a vehicle is still available?
If AskHandle is connected to a source containing current inventory status, the agent can use that information. Without a live connection, it answers from the inventory data provided to it.
Can customers schedule test drives through the AI agent?
Yes. AskHandle can conversationally collect the required information, check available appointment times, and schedule a test drive or dealership visit.
Can it handle service appointments too?
Yes. A service workflow can answer service-related questions, collect the required information, and schedule appointments based on the availability and scheduling configuration available to the agent.
Can the AI agent handle trade-in inquiries?
Yes. It can collect relevant trade-in information, identify the shopper’s intent, schedule an appraisal, or connect the customer with dealership staff. Valuation information can also be used when an appropriate data source is connected.
Can it answer financing questions?
The agent can answer general dealership-provided information about financing and leasing processes. Individual financing decisions, applications, negotiations, or situations requiring personal financial information can be handed to dealership staff or an appropriate connected workflow.
Can one agent support sales, service, and parts?
Yes. AskHandle can identify the customer’s intent and route the conversation into different dealership workflows for sales, service, parts, or general information.
Can dealership employees take over a conversation?
Yes. Human handoff allows the AI workflow to stop or pause when staff involvement is appropriate, with the conversation context available to the human team.
Can the AI agent speak multiple languages?
Yes. AskHandle supports multilingual conversations, allowing customers to communicate with the dealership in the language they are comfortable using while the agent works from the same dealership information.
BUILT AROUND YOUR DEALERSHIP
Give every inquiry a clear next step forward.
Connect vehicle discovery, test drives, trade-ins, service scheduling, and human handoff in workflows shaped around your inventory, departments, and team.
Build your AI agent around the way your dealership works.