How to Contact Surrey Bank & Trust Customer Service

Surrey Bank & Trust is a locally-owned bank that serves the communities in Surry County, North Carolina, and surrounding areas. If you need to get in touch with their customer service for any banking-related inquiries or assistance, several convenient options are available.

Contact Information

To speak directly with a Surrey Bank & Trust representative, you can reach their Customer Care Center at 800-971-4671. They have extended hours for customer support, available from Monday through Friday, 7 a.m. to 6 p.m., and Saturday from 8 a.m. to 12:30 p.m.

Online Support

For customers who prefer online banking services, Surrey Bank & Trust provides comprehensive support through their website. You can visit their official website at www.surreybank.com to access helpful resources and utilize their online banking services.

Email Communication

Customers who have registered their email address with Surrey Bank & Trust will receive important information about online banking access and Bill Pay through emails. To ensure you receive these updates, it's essential to keep your email address up to date with the bank. If you have any questions or concerns, you can contact their Customer Care Center at the provided phone number to update your email address or make any necessary changes.

Branch Locations and Hours

Surrey Bank & Trust operates several branches in North Carolina and Virginia. These branches are conveniently located to serve their customers' financial needs. To find the branch nearest to you, you can utilize the branch locator service available on the Surrey Bank & Trust website.

Once you have identified the branch you wish to visit, you can find their address, phone number, and operating hours on the Surrey Bank & Trust website. The bank provides a full range of services at their branches, including personal banking, business banking, loans, mortgages, and investment services.

Better Business Bureau Profile

Surrey Bank & Trust maintains a profile on the Better Business Bureau (BBB) website. The BBB provides a platform for customers to voice complaints or concerns, and for businesses to address those issues promptly. If you have a complaint or need to submit feedback about Surrey Bank & Trust, you can visit their BBB profile for further assistance.

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