How To Contact Entergy New Orleans Customer Service

When facing power issues or questions about your bill, reaching Entergy New Orleans customer service is easy. Whether you are a local resident or new to the city, here are the ways to get in touch.

Quick Phone Call

For quick assistance, make a direct phone call. Dial 1-800-ENTERGY (1-800-368-3749) to speak with a customer service representative. Calling early in the morning can help you avoid long wait times.

Online Help

Visit Entergy New Orleans's website for useful online resources. You can create an account to manage your service, pay bills, and more. Alternatively, you can fill out their online contact form with your questions.

Use the App

For mobile convenience, the Entergy app allows you to manage your account, report issues, and get quick assistance. Download it from your app store.

Write a Letter

If you prefer traditional communication, you can send a letter to:

Entergy New Orleans, LLC
P.O. Box 61000
New Orleans, LA 70161

Keep in mind that this method may take longer, so it is best for non-urgent matters.

Visit in Person

For certain issues, face-to-face interaction can be beneficial. Entergy New Orleans has customer care centers where you can speak directly with a representative. Check their website for locations and hours.

Contacting Entergy New Orleans's customer service is straightforward. Choose the method that fits your needs and have your account details ready.