How to Contact Bank of Tennessee Customer Service

Bank of Tennessee is committed to providing excellent customer service to its clients. Whether you have a query, need assistance, or want to share feedback, there are multiple ways to get in touch with their dedicated customer care team. This article will guide you through the various contact options offered by Bank of Tennessee and provide information on how to reach out for support.

Contact Information

You can contact Bank of Tennessee's customer service using the following methods:

1. Phone: To speak directly with a customer care representative, call +1 (866) 378-9500. The helpline is available from Monday to Thursday between 8:00 am and 5:00 pm ET, and on Fridays from 8:00 am to 6:00 pm ET.
2. Email: Bank of Tennessee does not provide a specific email address for customer service inquiries. It is recommended to reach out through phone or other available communication channels.
3. Mail: If you prefer traditional mail, you can send your inquiries to the following address: Bank of Tennessee Customer Care Dept., PO BOX 4980, Johnson City, TN 37602-4980.
4. Online Contact Form: Visit the official Bank of Tennessee website at www.bankoftennessee.com and navigate to the "Contact Us" page. Fill out the online contact form with your name, email address, phone number, and message, and click submit. A customer care representative will then follow up with you promptly.

Additional Assistance

Apart from contacting the customer service team, Bank of Tennessee offers several additional resources to assist its clients:

1. Fingertip Banking

For quick and convenient access to your accounts, call (866) 965-2265 to utilize Fingertip Banking. This service provides assistance with a range of banking tasks and inquiries.

2. Travel Notification Form

If you plan to travel and wish to use your Bank of Tennessee debit card, it is recommended to fill out the Travel Notification Form available on their website. This form ensures that your card continues to function smoothly while you are away.

Benefits of Contacting Bank of Tennessee Customer Service

When you reach out to Bank of Tennessee's customer service, you can expect the following benefits:

1. Prompt Assistance: The customer care team is committed to providing timely responses and addressing your queries and concerns promptly.
2. Knowledgeable Representatives: Bank of Tennessee's customer service agents are experienced and well-equipped to assist you, ensuring accurate and helpful information.
3. Convenient Service Hours: Customer care is available from Monday to Thursday between 8:00 am and 5:00 pm ET, and on Fridays from 8:00 am to 6:00 pm ET, allowing you to connect with assistance during regular business hours.
4. Multiple Contact Options: Bank of Tennessee offers a variety of ways to contact their customer service, including phone, online contact form, and traditional mail, ensuring you can reach out using your preferred method.

Conclusion

Bank of Tennessee strives to provide exceptional customer service and offers various contact options to assist their clients. Whether you have a simple query, need account assistance, or want to provide feedback, reaching out to Bank of Tennessee's customer care team can help resolve your concerns efficiently. Remember to visit the official Bank of Tennessee website at www.bankoftennessee.com for more information and to access their contact resources.