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How to Contact Auburn State Bank Customer Service

Auburn State Bank is committed to providing excellent customer service and support to its clients. Whether you have a general inquiry, require assistance with online banking, or need help with any other banking services, Auburn State Bank offers various channels for contacting their customer service team. In this article, we will discuss the different ways you can reach out to Auburn State Bank's customer service and get the assistance you need.

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Written byNicole Davids
Published onSeptember 18, 2023

How to Contact Auburn State Bank Customer Service

Auburn State Bank is committed to providing excellent customer service and support to its clients. Whether you have a general inquiry, require assistance with online banking, or need help with any other banking services, Auburn State Bank offers various channels for contacting their customer service team. In this article, we will discuss the different ways you can reach out to Auburn State Bank's customer service and get the assistance you need.

Contact Information

Before diving into the various methods of reaching Auburn State Bank's customer service, it's essential to have their contact information readily available.

  • Phone: You can reach Auburn State Bank's customer service by calling 402-274-4342 during regular business hours. After hours, please call (800) 383-8000 for assistance. Remember, outgoing calls are never made from the (800) 383-8000 number; if you receive a call from this number, please hang up and contact the bank directly.

  • Email: If you prefer to communicate via email, you can send your inquiries or concerns to [email protected]. However, please note that urgent requests and inquiries requiring immediate attention should not be sent via email.

  • Mailing Address: If you wish to send correspondence via mail, you can address it to Auburn State Bank at:

    Auburn State Bank
    PO Box 328
    1212 J Street
    Auburn, NE 68305

With these contact details in hand, let's explore the different methods you can utilize to get in touch with Auburn State Bank's customer service team.

1. Phone Support

The most direct and immediate way to contact Auburn State Bank's customer service is by calling their dedicated phone line at 402-274-4342. Whether you have questions about your account, need assistance with a specific transaction, or require information about banking services, their knowledgeable and friendly customer service representatives will be ready to assist you. Phone support is available during regular business hours.

2. Email Communication

For less urgent inquiries or if you prefer written communication, you can email Auburn State Bank's customer service at [email protected]. This method allows you to provide detailed information about your query or concern and gives the customer service team time to research and provide a comprehensive response. However, remember that if you have an urgent matter, it's best to contact them via phone for a quicker resolution.

3. Mailing Correspondence

If you prefer traditional mail, you can send your inquiries, feedback, or documents to Auburn State Bank's mailing address mentioned above. Remember to clearly state your concern or query and include any relevant account information to ensure a swift and accurate response.

4. Auburn State Bank Website

Auburn State Bank's official website, http://www.auburnstatebank.com, provides essential information about their services and has dedicated sections for customer support. By visiting their website, you can explore their services, access online banking functionalities, and find contact information specific to your banking needs.

5. Social Media

Auburn State Bank may have an active presence on social media platforms such as Facebook, Twitter, or LinkedIn. By checking their social media accounts, you may find updates about the bank's services, promotions, and even opportunities to ask questions or provide feedback. However, keep in mind that for specific account-related inquiries or concerns, it's best to utilize the direct contact methods mentioned earlier.

Conclusion

Contacting Auburn State Bank's customer service is easy and convenient. You can reach out to them through phone support, email communication, traditional mail, or by visiting their official website. Remember to provide clear and accurate information about your inquiry or concern to ensure a timely and satisfactory response. Auburn State Bank values its customers and strives to provide the highest level of support for all their banking needs.

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