How can I send data from my AI agent to external systems?

The Webhooks section lets you send real-time data from your AI agent to your own systems. When specific events happen, a POST request with a JSON payload is sent to your configured endpoint.

This enables you to:

Sync leads with your CRM
Trigger automations
Notify internal systems
Build custom integrations

How Webhooks Work

You provide a public endpoint URL
The platform sends event data as a JSON payload
Your system processes the data in real time

Setup Instructions

1. Add Endpoint URL

Enter a publicly accessible HTTPS URL

Requirements:

Must be reachable from the internet
Must support POST requests
Should return a 2xx response

2. (Optional) Add Signing Secret

Add a signing secret
A signature header will be included for verification

Events You Can Receive

conversation.ended

Triggered when a chat session ends.

lead.captured

Triggered when lead data is extracted.

Sample Payload

(See original article for full JSON example)

When to Use Webhooks

Use webhooks when you want to:

Push leads into a CRM
Trigger workflows in external tools
Notify your backend
Build dashboards

Best Practices

Validate webhook signatures
Handle retries
Log incoming requests
Respond quickly with 200 status

Common Issues

Endpoint not publicly accessible
Incorrect URL
Server not handling POST
Timeout or slow response
Signature validation failures

Summary

Webhooks allow you to connect your AI agent with external systems and automate workflows in real time.