La-Z-Boy Furniture Galleries: A Comprehensive Guide to their Return Policy

La-Z-Boy Furniture Galleries is a prominent retailer known for its comfortable and stylish furniture. Customers may occasionally need to return or exchange their purchases. This article provides a clear overview of La-Z-Boy's return policy, including special holiday return guidelines.

La-Z-Boy's General Return Policy

La-Z-Boy is committed to customer satisfaction. If you are not completely satisfied with your purchase, the company offers a 30-day return policy for most items. This policy applies to items bought directly from La-Z-Boy Furniture Galleries stores.

To start a return, customers should contact the store where they made the purchase. Returns made online may have different procedures. It’s best to contact customer service for specific instructions. La-Z-Boy’s staff is available to assist with any questions.

It’s important to keep the original packaging intact. This ensures a smoother return process.

In-Store Returns vs. Online Returns

Customers returning items at a La-Z-Boy Furniture Galleries store can expect a prompt refund credited to the original payment method. For online purchases, the return process may differ. Customers should contact La-Z-Boy's customer service for appropriate return steps.

Exception for Custom-Made Items

La-Z-Boy offers many customization options for its furniture. Custom-made items generally cannot be returned unless there is a manufacturing defect. It is essential to review custom orders carefully before completing your purchase.

Special Holiday Return Policy

La-Z-Boy recognizes that the holiday season can complicate returns. To assist customers during this busy time, La-Z-Boy often has a special holiday return policy. Details can change, so check with La-Z-Boy Furniture Galleries for current holiday return information.

Contacting La-Z-Boy Furniture Galleries

For questions or concerns about La-Z-Boy's return policy, there are several ways to get in touch. You can call their customer service hotline at 1-800-375-6890 or email them at customerfeedback@lazboy.com. Their customer service representatives are ready to help.

La-Z-Boy Furniture Galleries values customer satisfaction. Their return policy is designed to make the return process straightforward. With a general 30-day return window and responsive customer service, you can feel confident about your purchases at La-Z-Boy. Keep the original packaging and contact customer service for specific online item returns.