How to Contact UnionBank Customer Service

UnionBank of the Philippines is a leading universal bank that offers multiple ways for customers to contact their customer service. If you have account issues, need banking assistance, or have inquiries, you can reach UnionBank's customer support.

Via Phone

For immediate assistance, you can contact UnionBank through the following numbers:

• Metro Manila: (+632) 8841-8600
• PLDT Domestic Toll-Free: 1-800-1888-2277
• International Toll-Free: (IAC) + 800-8277-2273

UnionBank also has specific contact numbers for various countries. For example, in the USA, you can reach them at (11) + 800-8277-2273 through AT&T, MCI, or SPRINT as telecom partners.

Online Resources

UnionBank has a strong online presence, providing convenient access to customer support through digital channels:

• Main Website: UnionBank Official Website

Email Support

For non-urgent concerns or detailed inquiries, you can email UnionBank at customer.service@unionbankph.com. For Platinum credit card services, use platinum@unionbankph.com.

UnionBank Branches and ATM Locations

With over 200 branches and 7,000 cash-in and cash-out terminals nationwide, visiting a local branch is another way to get support. Most branches operate Monday to Friday, from 9:00 AM to 3:00 PM.

Help Center

UnionBank's website features a comprehensive Help Center where you can search for answers to common questions and view tutorial videos. They also have a Frequently Asked Questions (FAQs) section for quick access to answers.

Concern Form

If your issue is not resolved through the Help Center or FAQs, UnionBank offers a concern form on their website. This allows you to detail your issue for further assistance.

UnionBank provides multiple channels for customer support, including phone, online platforms, email, and in-person visits. You can choose the method that best suits your needs for any banking assistance.