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How to Contact The Federal Savings Bank Customer Service

The Federal Savings Bank offers a range of mortgage and banking services. If you have inquiries or need assistance, contacting their customer service is a good option. Here are the ways to get in touch with The Federal Savings Bank customer service representatives.

Written by

Melissa Olson

Published onSeptember 5, 2024

RSS Blog

How to Contact The Federal Savings Bank Customer Service

Contacting The Federal Savings Bank Customer Service via Phone

To contact The Federal Savings Bank customer service directly by phone, call their toll-free number, 877-788-3520. Representatives are available to answer your questions and provide guidance on applying for home or reverse mortgages.

When you call, you will hear different options. Select Option 2 for home mortgage or reverse mortgage inquiries. If you have a construction loan or need help with consumer or construction mortgage payment history, choose Option 3. Their customer service team is available during business hours, generally from 8:30 AM to 5:30 PM.

Contacting The Federal Savings Bank Customer Service via Website

If you prefer online communication, The Federal Savings Bank has a contact page on their official website, thefederalsavingsbank.com. On this page, you can fill out a form to submit your inquiry or request. Ensure you provide detailed information to assist the customer service team.

Contacting The Federal Savings Bank Customer Service via Email

You can also reach The Federal Savings Bank customer service through email. Send your questions or concerns to info@thefederalsavingsbank.com. Include relevant details, such as your name and contact information, along with a clear explanation of your inquiry.

Contacting The Federal Savings Bank Customer Service via Postal Mail

For traditional communication, you can send a letter to The Federal Savings Bank. Address your correspondence to:

The Federal Savings Bank
300 N Elizabeth St Ste 3E
Chicago, IL 60607

Make sure your letter includes all necessary information related to your inquiry. While responses may take longer via postal mail, it is suitable for those who prefer written communication.

Contacting The Federal Savings Bank on Better Business Bureau (BBB)

The Better Business Bureau (BBB) allows consumers to research and interact with businesses. The Federal Savings Bank has a presence on the BBB website, where you can find additional contact information and read customer reviews. Visit their profile on bbb.org.

Contacting The Federal Savings Bank customer service is simple, with various methods available. Whether you choose to call, email, use the website, or send postal mail, their team is ready to assist you with your questions or concerns.

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