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How to Contact Southwest National Bank Customer Service

Southwest National Bank values its customers and is committed to providing efficient service. If you have questions about your account, need help with a loan, or want to report a lost or stolen card, their customer service team is ready to assist you. This article outlines how to contact Southwest National Bank customer service.

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Published onSeptember 18, 2024
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How to Contact Southwest National Bank Customer Service

Southwest National Bank values its customers and is committed to providing efficient service. If you have questions about your account, need help with a loan, or want to report a lost or stolen card, their customer service team is ready to assist you. This article outlines how to contact Southwest National Bank customer service.

Contact via Phone

Phone communication is a quick and effective way to reach Southwest National Bank's customer service. They have specific phone lines for various needs. Here are the key numbers:

  • Card Activation: Call (866) 633-5293 for domestic calls or (770) 248-5774 for international calls to activate your new card.

  • Lost/Stolen ATM/Debit Card: Report a lost or stolen card immediately at (800) 500-1044 to cancel it and avoid unauthorized transactions.

  • Manage Your Loan: For assistance with your loan, call (316) 831-8258 or toll-free at (800) 428-0826. Representatives are available Monday to Friday from 8:30 AM to 5:30 PM CST, and on Saturdays from 8:30 AM to 1:00 PM CST.

  • General Inquiries: For personal banking, mobile banking, or business banking questions, contact customer service at (316) 291-5303.

Contact via Online Form

You can also reach Southwest National Bank's customer service through their online form. To access the form, go to their official website at www.southwestnb.com/contact-us.

Ensure that you provide accurate and detailed information in the online form. This will help the customer service team address your inquiry effectively.

Visit a Branch

If you prefer in-person assistance, you can visit one of Southwest National Bank's branches. They have several locations in Wichita. To find the nearest branch, visit www.southwestnb.com and click on the "Locations" tab.

Each branch has skilled staff ready to assist you with opening accounts, discussing loan options, and other banking inquiries.

Contacting Southwest National Bank's customer service is easy. Whether you choose to call, use the online form, or visit a branch, their dedicated representatives are prepared to assist you. Providing accurate information will help expedite your request and ensure better service.

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