Get in Touch with PSEG Customer Service

Contacting PSEG for assistance is straightforward. If you encounter an issue with your utility service or bill, follow this guide to reach out.

Say Hello the Traditional Way: Phone Support

Prefer speaking to someone? PSEG offers phone support for various inquiries. For general customer service, call 1-800-436-PSEG (7734). You’ll be greeted by an interactive voice response system to assist you.

For those Unexpected Outages and Emergencies

In case of a power outage or gas leak, PSEG is available 24/7. Dial 1-800-880-PSEG (7734) to report emergencies such as gas odors or downed power lines.

Click Your Way to Resolution: Online Service

If you prefer online communication, visit PSEG’s website for helpful resources. You can log in to pay your bill, report issues, or check FAQs for quick answers.

Chatbots and Assistants: The Virtual Help Desk

PSEG provides a virtual chatbot on their website for quick responses to your questions. The chat window pops up to assist you efficiently.

The Power of the Pen: Email and Postal Mail

For written inquiries, you can submit questions through their online contact form. To send postal mail, use the address below:

1PSEG
2P.O. Box 14444
3New Brunswick, NJ 08906

Include your account details and return address for a prompt response.

Walk the Talk: In-Person Service

Prefer face-to-face interaction? Visit a PSEG customer service center for direct assistance from a representative.

PSEG offers numerous options to ensure your utility needs are met with care and professionalism.