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How to Contact Prairie Community Bank Customer Service

September 28, 2025Jessy Chan3 min read

How to Contact Prairie Community Bank Customer Service

Prairie Community Bank serves the Marengo, Union, and Elgin areas in Illinois. They prioritize customer satisfaction and provide multiple options for contacting their customer service team.

Phone

You can reach Prairie Community Bank's customer service by phone. Call their main number at 815-568-4100 to speak with a representative. They can assist you with inquiries about banking services, account questions, loan information, and more.

Online Contact Form

Another option is to use the online contact form on their website. Visit https://www.prairiecommunitybank.com/about/contact-us to fill out the form with your name, contact information, and your message. Providing accurate details will help ensure a swift response.

Branch Locations

If you prefer to talk in person, you can visit one of Prairie Community Bank's branches. They have locations in Marengo, Elgin, and Union, IL. Here are the branch details:

  • Marengo Branch:

    • Address: 800 West Grant Highway, Marengo, IL 60152
    • Lobby Hours: Monday through Friday, 7 a.m. – 6 p.m.; Saturday, 7 a.m. – 12 p.m.
    • Phone: 815-923-4100
  • Union Branch:

    • Address: 18001 Jefferson Street, Union, IL 60180
    • Lobby Hours: Monday through Thursday, 9 a.m. – 5 p.m.; Friday, 9 a.m. – 6 p.m.; Saturday, 9 a.m. – 12 p.m.
    • Phone: 815-923-4100

Prairie Community Bank offers various ways to reach their customer service team. Whether you choose to call, fill out the online form, visit a branch, or contact them through the BBB, assistance is readily available for your banking needs.