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How to Contact Platinum Community Bank Customer Service

Platinum Community Bank is dedicated to providing excellent customer service. If you have questions or need assistance with banking-related issues, you can reach out to their customer service team using the following methods:

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Published onSeptember 19, 2024
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How to Contact Platinum Community Bank Customer Service

Platinum Community Bank is dedicated to providing excellent customer service. If you have questions or need assistance with banking-related issues, you can reach out to their customer service team using the following methods:

Phone Call

  • The quickest way to contact Platinum Community Bank is by calling their dedicated phone number at 877-786-6560. Customer service representatives are available 24/7 to assist you.

Online Contact Form

  • You can fill out the contact form on their official website at www.myptbank.com. Provide your contact information and a description of your inquiry, and a representative will get back to you.

Email Support

  • Another option is to send an email to customerservice@myptbank.com. Include all relevant details, such as account information and specific questions, for an accurate response.

Visit a Branch

  • For face-to-face assistance, visit a local Platinum Community Bank branch. Use the branch locator on their website to find the nearest location. The staff there will be happy to help with any inquiries.

Platinum Community Bank values efficient customer service. When contacting them, it's helpful to have your account information ready. This ensures a smoother and more effective resolution to your questions.

Platinum Community Bank offers multiple ways to connect with their customer service team. Whether you choose phone calls, online forms, emails, or in-person visits, they are committed to providing reliable support to meet your banking needs.

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