Getting in Touch with PG&E Customer Service: A Simple Guide

When you need to reach out to the customer service team at Pacific Gas and Electric Company (PG&E), you have several options. Whether you're facing an outage, have a billing question, or need assistance, connecting with PG&E is straightforward.

Phone Support

To speak with a representative, call PG&E at 1-800-743-5000. They provide 24/7 support. If you need help with gas service issues, call 1-800-743-5002. Their team is ready to assist you.

Website and Email

PG&E's website (PG&E) offers a wealth of information and online forms that you can complete anytime. After logging into your account, you can send requests or concerns through their online contact form.

Mail

If you prefer traditional mail, you can contact PG&E at:

text

1Pacific Gas and Electric Company
2P.O. Box 997300
3Sacramento, CA 95899-7300

The Power of TTY/TDD

For customers who are speech or hearing-impaired, PG&E provides a dedicated TTY/TDD service line at 1-800-652-4712.

The Conclusion—Reach Out Your Way

PG&E offers various customer service options to suit your preferences. So next time you need assistance, remember that PG&E is just a call, click, or post away.