Your Go-To Guide for Contacting PECO Customer Service

When you face a power issue or a billing question, PECO is ready to help. Known for serving the Philadelphia region, PECO offers multiple ways to get in touch. Here’s how you can reach them.

Phone Call

To speak directly with a PECO representative, call their customer service number. Dial 1-800-494-4000 for assistance. Their phone lines are open Monday to Friday from 7 AM to 7 PM, excluding holidays.

Online Help

If you prefer online communication, visit PECO’s website at PECO Website. You can log into your account to report outages, view your bill, make payments, or manage your service 24/7.

Mail

For those who like to write letters, you can send your correspondence to:

1PECO Customer Service Center
22301 Market Street
3P.O. Box 8699
4Philadelphia, PA 19101-8699

While PECO does not have physical customer service centers that welcome walk-in visits, they sometimes organize community events. You can check their website for details on when and where to meet a PECO representative in person.

Emergencies: When You Need a Superhero

In emergencies like power outages or gas leaks, call 1-800-841-4141 anytime. PECO is ready to respond to urgent situations quickly.

The Sum of All Watts

Reaching PECO customer service is straightforward. Choose your preferred method of communication, and they will assist you promptly.