How to Contact MVB Bank Customer Support and Get Help
Getting help from MVB Bank doesn’t have to feel complicated. Their support team offers several simple ways to get in touch, and each option fits a different kind of need. Whether you prefer a phone call, a secure message, or an online form, there’s a path that works at your pace. Here’s a clean, friendly guide that walks through your choices.
When Support Is Available
MVB Bank’s Client Support Representatives are ready to help Monday through Friday, 8 a.m. to 5 p.m. EST. They’re closed on weekends and federal holidays, so plan your questions within their weekday hours for the quickest response.
One important note: MVB’s support team cannot help with Credit Karma account issues. Those must be directed to Credit Karma directly.
How to Contact MVB Bank
Call MVB Bank
If you want to talk to someone right away, calling is the most direct route. Reach their support team at: (844) 682-2265 — also known as 844-MVB-Bank.
A quick call often clears up questions faster than typing out a message.
Send a Secure Message in Digital Banking
For those already logged into MVB’s Digital Banking, there’s a built-in way to reach support without picking up the phone. Once you're in your account, open your dashboard and tap the Message tab. This method is secure, convenient, and lets you keep a written record of your conversation.
Use the Online Contact Form
If your request isn’t urgent or you prefer written communication, MVB’s online form is a solid option.
Visit their official contact page here.
Look for the MVB Client Support Contact Form button and send your message anytime, day or night.
Credit Karma Support Is Separate
Since many MVB partners and products may link to Credit Karma, it’s easy to mix up where to go for help. For Credit Karma questions, use their direct support channels:
- Phone: (888) 236-5798
- In-App Chat: Open the Credit Karma app and use Chat with Us for virtual assistance.
A quick phone call works best when timing matters. Secure messaging is great if you prefer a calm back-and-forth without waiting on hold.
No matter which path you choose, each option makes reaching MVB Bank simple and straightforward.
