How to Contact Midstates Bank Customer Service

Midstates Bank is a reliable financial institution offering personal and business banking services. If you have questions or need assistance, reaching their customer service team is simple. Here's how to get in touch with Midstates Bank customer service.

Contact Methods

Midstates Bank provides multiple ways for customers to connect with their service team. Here are the options available:

1. Phone Call

A quick way to contact Midstates Bank customer service is by calling their toll-free number, 1-888-710-9070. Customer service representatives are available from Monday to Thursday, 8:00 am to 5:00 pm, and Friday from 8:00 am to 5:30 pm. Saturday hours are 8:00 am to 11:00 am (all times are in Central Time).

2. Live Text Chat

Midstates Bank offers a live text chat service. You can communicate with a customer service representative via text messages. This service is available every day from 7:00 am to 7:00 pm (Central Time). To start a chat, send a text to 1-888-710-9070.

3. Email

For written communication or detailed inquiries, you can email Midstates Bank customer service. Send your email to their designated customer service address, which you can find on their official website. A representative will respond promptly, either by email or phone.

Additional Resources

Midstates Bank also offers additional resources for general inquiries or assistance, including:

1. Help Center

They have a comprehensive Help Center on their website. This resource addresses common questions and provides information on topics like finding a branch or ATM and frequently asked questions.

2. Branches and ATMs

Midstates Bank has several physical branches and ATMs in Western Iowa. If you prefer face-to-face assistance, visiting a nearby branch is a good option. You can search for branches and ATMs on the official Midstates Bank website.