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How to Contact Midland National Life Insurance Company Customer Service

September 21, 2025Lillian Kim3 min read

How to Contact Midland National Life Insurance Company Customer Service

Midland National Life Insurance Company has a strong reputation in the life insurance and annuity markets. As part of the Sammons Financial Group, it focuses on providing quality insurance and retirement solutions. Customers can easily reach out for assistance regarding policies, claims, or payments.

Contacting Customer Service via Phone

Want to speak to someone directly? You can contact Midland National by phone:

1-800-923-3223

Customer service representatives are available Monday through Friday, 8:00 am to 5:00 pm (Central Time). Have your policy number ready to help facilitate your call.

Reaching Out Through the Company’s Website

You can also connect with Midland National through their website, www.midlandnational.com. Navigate to the ‘Contact Us’ section to find forms for various inquiries. There is also a frequently asked questions section that may provide immediate answers.

Send an Email

Prefer to write? Email is convenient for many. You can contact Midland National by using the following customer service email address:

service@midlandnational.com

When emailing, include your name, contact information, policy number (if applicable), and a detailed description of your inquiry. You can expect a response during normal business hours.

Utilizing the Online Customer Service Center

Policyholders can create an online account to manage their policies. This account allows you to view payment history and update personal information without contacting customer service directly.

To create or log in to your account, visit:

www.midlandnational.com/Account-Access

Mail Correspondence

If you prefer to send documents by mail, you can send correspondence to:

Midland National Life Insurance Company
One Sammons Plaza
Sioux Falls, SD 57193

Be sure to include your contact information and policy number in your letter.

In-Person Service

For personal assistance, you can find a local agent or representative. Midland National has numerous agents across the United States. Use the agent locator tool on their website to find one near you:

www.midlandnational.com/find-an-agent

Midland National Life Insurance Company offers multiple ways to contact customer service. Whether by phone, online, or by mail, assistance is readily available to meet your needs.