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How to Contact Metropolitan Bank of Zimbabwe Limited Customer Service

September 12, 2025Emily Henderson3 min read

How to Contact Metropolitan Bank of Zimbabwe Limited Customer Service

Metropolitan Bank of Zimbabwe Limited provides a variety of financial services. If you need to contact their customer service, there are several methods available. This article outlines how to reach the customer service team effectively.

Contact Information

Metropolitan Bank's official website (http://www.metbank.co.zw) serves as the primary source for accurate contact information. It includes a comprehensive directory for various branches, detailing their addresses, phone numbers, and email addresses.

Phone Contact

You can easily contact Metropolitan Bank's customer service by phone. They operate a dedicated Call Center for customer inquiries. Use the following phone numbers:

  • For general inquiries, call 263-242-703514.
  • For treasury-related inquiries, call 263-242-707893 or 263-242-707730.

The Call Center is open during regular working hours, and customer service representatives are ready to assist.

Email Contact

If you prefer written communication, you can email Metropolitan Bank's customer service. The official email address for customer inquiries is info@metbank.co.zw. Compose an email detailing your questions or issues, and the customer service team will respond within a reasonable timeframe.

Online Forms

Metropolitan Bank's website includes online forms for submitting queries or requests. These forms are designed to capture essential customer information, allowing the customer service team to address concerns effectively. Access these forms by visiting the "Contact Us" or "Customer Service" section on the bank's website.

Metropolitan Bank of Zimbabwe Limited offers various ways to contact their customer service. Whether by phone, email, or online forms, the bank is dedicated to providing efficient assistance. Use the contact information from the bank's official website for reliable and up-to-date details.