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How to Contact Just Energy Customer Service

September 24, 2025Katherine Holland3 min read

How to Contact Just Energy Customer Service

Just Energy offers a variety of energy services across different regions. If you have questions, concerns, or need help with your account, here are several ways to reach their customer service.

1. Visit the Just Energy Customer Service Website

You can contact Just Energy's customer service by visiting their official website. Access their customer service page here. On the site, you'll find useful information and FAQs related to billing, payments, outages, and more. Additionally, a chat option is available to connect with an expert for specific inquiries.

2. Call Just Energy Customer Service

To speak directly with a customer service representative, call 1-866-587-8674. The team is trained to provide prompt and efficient assistance for your account-related questions or concerns.

3. Send Written Correspondence

For written inquiries or payments, you can mail your correspondence to the appropriate address based on your region. For billing or general inquiries, send your letters to:

Just Energy Texas, LP d/b/a Just Energy
P.O. Box 460008
Houston, TX 77056
PUCT License #10052

Just Energy is committed to providing excellent customer service and support. Choose the method that fits your needs, and contact them for any inquiries or assistance with your account. Ensure to verify the contact information on the official Just Energy website for any updates or changes.