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How to Contact Jane Street Customer Service

September 16, 2025Emily Henderson3 min read

How to Contact Jane Street Customer Service

Jane Street is a finance firm known for its quantitative trading and market-making services. If you have inquiries or concerns, here is how to contact their customer service.

Contact Information

Jane Street offers several ways to ensure clients can easily access customer support. Here are the main channels to reach them:

Email Support

You can contact Jane Street's customer service team via email at customerservice@janestreet.com.

When writing your email, be clear and concise. Include all necessary details to help facilitate a prompt and accurate response.

Phone Support

For a direct approach, you can call Jane Street's customer service. The general phone number for inquiries is +1 646-759-6000.

When calling, have relevant information ready, such as your account details or the purpose of your inquiry. This will help expedite the process.

Online Support

Jane Street has a website that offers valuable information and resources. You can explore their site to find insights about their services and potentially answers to common questions.

While it may not have a dedicated customer support section, some financial institutions provide online chat support. Checking their website might reveal if this option is available.

Contacting customer service is important when dealing with any company, including Jane Street. They typically provide email and phone support for clients.