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How to Contact Heritage Bank of Commerce Customer Service

September 18, 2025Ben Larson3 min read

How to Contact Heritage Bank of Commerce Customer Service

Heritage Bank of Commerce offers multiple options for customer service. Clients can easily reach out for assistance with their banking needs. This article outlines the ways to contact Heritage Bank of Commerce customer service and provides the necessary contact information.

Phone Support

For inquiries or assistance, clients can call customer service from Monday to Friday, between 8:00 AM and 5:00 PM PT.

  • General Inquiries: 408-947-6900
  • Banking Service Inquiries: 888-494-4599
    For help with check image and statement orders, ACH, transaction reviews, travel notices, or authorized and unauthorized transaction reviews.
  • ATM & Debit Cards: 888-494-4599
  • Lost or Stolen Inquiries (Non-Business Hours): 833-221-8633
  • Treasury Management Solutions: 800-796-4777
    For assistance with Treasury Management products, online banking, HBC Mobile, or lockbox services.

Email Support

For non-urgent inquiries or feedback, you can email Heritage Bank of Commerce at TreasuryMgmt.Services@herbank.com.

Mobile Banking App

Heritage Bank of Commerce offers a mobile banking app, Heritage Bank of Comm. Mobile. The app allows secure access to your accounts and enables various banking tasks on your device.

Heritage Bank of Commerce provides various channels for customer support. Clients can choose from phone support, email communication, or their mobile app for banking needs.