How to Contact Founders Bank & Trust Customer Service

Founders Bank & Trust provides a range of commercial banking and loan services. Their focus on customer satisfaction makes them a trusted financial institution. If you need assistance, there are several ways to reach their customer service team.

Contact Methods

• Phone: Call Founders Bank & Trust customer service at 202-792-1600. A representative is available to assist with account management, loan applications, and general banking questions.

• Email: You can email your inquiries to customerservice@foundersbt.com. This method is ideal for detailed questions or when you prefer to communicate in writing.

• In-Person: Visit the Founders Bank & Trust branch at Suite 400, Washington, DC 20016 during operating hours. The branch is open Monday to Thursday from 9 am to 4 pm and Friday from 9 am to 5 pm. You'll receive personalized assistance from a representative.

Additional Support

Founders Bank & Trust offers further support options:

• Lost or Stolen Card: If your card is lost or stolen, you can block it via online banking or the mobile app. During branch hours, report the issue at 202-792-1610. For after-hours help, call 888-297-3416.

• Exceptional Member Experience: If you received outstanding service, you can call 1-800-845-1614 to leave a positive message for the employee.

• Founders Online: For questions related to Founders Online banking, contact customer service at 1-800-845-1614 for assistance with the online platform.

• Founders Mobile App: If you need help with the Founders Mobile App, reach out to customer service at 1-800-845-1614. The app allows you to manage your accounts easily.

Founders Bank & Trust is dedicated to providing excellent customer service to meet your banking needs. You can contact their team via various methods for assistance.