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How to Contact First Horizon Bank Customer Service

September 4, 2025Emily Henderson3 min read

How to Contact First Horizon Bank Customer Service

First Horizon Bank is committed to helping customers with their inquiries or issues. There are multiple ways to reach the bank's customer service. You can choose to contact them via phone, email, or online.

Phone Contact

To talk directly with a customer service representative, call First Horizon Bank at 800-382-5465. The customer service team is available during these hours:

  • Monday – Friday: 7:00 a.m. – 10:00 p.m. Eastern
  • Saturday: 8:00 a.m. – 5:00 p.m. Eastern
  • Sunday: Closed

This phone line serves both personal and business customers.

Online Contact

First Horizon Bank offers several online contact options. On their official website, visit the "Contact Us" page for specific department information. Assistance is available for personal banking, business banking, and investment services.

The bank also provides an online request form for customer service inquiries. You can submit non-urgent questions or concerns, and a representative will respond.

Email Contact

For those who prefer email, you can reach customer service at customerservice@firsthorizon.com. The team will respond to your questions or support needs promptly.

Branch Visits

For in-person assistance, you can visit a First Horizon Bank branch. The bank has multiple locations where you can meet with a representative to discuss your banking needs.

Use the branch locator tool on the website to find the nearest branch. Whether you need personal banking or wealth management services, the staff is ready to assist you.

First Horizon Bank provides various channels for customer contact. You can reach out via phone, email, or in-person at a branch, ensuring you receive the support you need.