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How to Contact Encore Capital Group Customer Service

Encore Capital Group is a leading provider of debt management and recovery solutions. If you need assistance with their services or have questions, it's important to know how to contact their customer service. This article provides clear information on how to reach out to Encore Capital Group's customer service team.

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Published onSeptember 19, 2024
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How to Contact Encore Capital Group Customer Service

Encore Capital Group is a leading provider of debt management and recovery solutions. If you need assistance with their services or have questions, it's important to know how to contact their customer service. This article provides clear information on how to reach out to Encore Capital Group's customer service team.

1. Contacting Encore Capital Group via Phone

Calling is a direct way to get in touch with Encore Capital Group's customer service. Here are the phone numbers you can use:

  • Customer Service Hotline: 1-877-445-4581
  • Collections: 1-866-570-5429

Check Encore Capital Group's website for the most current contact information.

2. Emailing Encore Capital Group Customer Service

If you prefer written communication, you can email Encore Capital Group's customer service team. Use the following email address:

Make sure to provide clear information in your email for a prompt response.

3. Online Contact Form

You can also fill out an online contact form available on their official website. This method allows you to submit your inquiry at any time.

Visit the Encore Capital Group website at www.encorecapital.com/contact to access the contact form. Complete the required fields with accurate information and submit your message. Expect a response via your preferred contact method.

4. Social Media Platforms

While typically limited for customer service purposes, Encore Capital Group may have official accounts on social media platforms. You can search for them on platforms like Facebook, Twitter, or LinkedIn and send a message outlining your query. Keep in mind that response times may vary.

There are several reliable methods to contact Encore Capital Group's customer service. You can call their hotline, send an email, fill out an online contact form, or reach out through social media. Always use accurate contact information and provide clear details about your inquiry to receive the assistance you need.

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