How to Contact East Bank Club Customer Service

The East Bank Club is a top health club in Chicago. It offers many amenities, exercise facilities, and dining options. If you have questions or concerns about the club, reaching out to their customer service team is the best way to get help. This article outlines ways to contact the East Bank Club customer service.

Contact Information

The East Bank Club provides several ways to reach their customer service:

Phone: For immediate help, call (312) 527-5800, and press 0 to speak to the operator. For departmental listings, you can press 1 or check their website. They also have direct lines for specific departments.
Email: You can send an email for general inquiries to memberservices@eastbankclub.com. This method allows you to explain your question in detail and keeps a record of your communication.

Online Resources

In addition to direct contact methods, the East Bank Club offers online resources for common inquiries:

Website: The official website, www.eastbankclub.com, contains information about club guidelines, membership rules, and facilities.
FAQs: The FAQs section on their website answers many questions about membership, services, and facilities. This is a quick way to find answers without needing to contact customer service.
Mobile App: The East Bank Club mobile app is available on the App Store. It allows you to access your membership card, view class schedules, and register for classes. It also has a library of on-demand workouts.

Additional Information

For specific information about the East Bank Club’s location, parking, or services, consider these resources:

Location and Parking: The location and parking page on their website provides directions and contact information. The club is located at 500 North Kingsbury Street, Chicago, IL 60654.
Business Center: The East Bank Club features a business center with computer terminals, free Wi-Fi, and printing facilities. The lounge overlooking the river is a comfortable space to work or relax.

Contacting the East Bank Club customer service team is easy. You can reach them by phone or email. Their website and mobile app also provide helpful resources. If you need to get in touch, use one of the contact methods listed.

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