Contacting Delmarva Power Customer Service

Reaching out to Delmarva Power customer service is simple and efficient. Whether you have billing inquiries, need to report a power outage, or want to know about savings programs, here’s how to get assistance.

Make a Quick Call

The quickest way to get in touch is by calling:

• For Customer Service: Dial 1-800-375-7117. A helpful representative is available to assist with questions about your bill or service.
• Emergencies and Outages: If you experience a power outage or detect a gas smell, call 1-800-898-8042 immediately. This line is available 24/7 for urgent issues.

Customer service hours are typically Monday to Friday, 7 AM to 7 PM, with emergency support available around the clock.

Click and Type

Prefer online communication? Delmarva Power offers convenient options:

• Online Contact Form: Visit the Contact Us page on their website Delmarva Power, fill out the form with your information, and they will respond to you.
• Email: Due to security reasons, there is no direct email address. The online contact form serves as a secure method to reach them.

These digital options are ideal for non-urgent matters.

Traditional Mail or Fax

If you prefer traditional methods or need to send documents:

• Mailing Address: Send your correspondence to Delmarva Power, P.O. Box 1739, Wilmington, DE 19899.
• Fax: If you have a fax machine, send documents to 1-302-429-3118.

These methods are reliable but may not be the fastest.

Visit a Local Office

For personal assistance, visit a local office. Check their website for locations and hours. This allows for a detailed discussion regarding your account or services.

Delmarva Power is ready to assist you. With these straightforward contact methods, you can easily receive the support you need.