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How to Contact Decorah and Cresco Bank & Trust Company Customer Service

Decorah Bank & Trust Company is a community bank located in Decorah, Iowa, and offers a variety of financial services to individuals and businesses. The bank also has a branch in Cresco, Iowa, serving the local community. If you need to contact Decorah or Cresco Bank & Trust Company for assistance, you have several options.

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Published onSeptember 26, 2024
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How to Contact Decorah and Cresco Bank & Trust Company Customer Service

Decorah Bank & Trust Company is a community bank located in Decorah, Iowa, and offers a variety of financial services to individuals and businesses. The bank also has a branch in Cresco, Iowa, serving the local community. If you need to contact Decorah or Cresco Bank & Trust Company for assistance, you have several options.

Contacting Decorah and Cresco Bank & Trust Company Customer Service

Phone Support

The quickest way to reach customer service is by phone. Decorah Bank & Trust Company offers dedicated lines for customer inquiries. You can call:

  • Customer Support for Decorah Bank at (563) 387-5230
  • Customer Support for Cresco Bank at (563) 547-5340

These numbers will connect you with knowledgeable representatives who can assist with account inquiries, transactions, loan applications, and general questions.

Online Support

Decorah Bank & Trust Company provides online support through their website. This option is convenient for those who prefer a self-service approach. You can visit their official website at www.decorah.bank to access the "Contact Us" page, where you can submit your inquiry.

To use the online support form:

  1. Go to the Decorah Bank & Trust Company website.
  2. Navigate to the "Contact Us" page.
  3. Fill in the required fields, including your name, email, phone number, and a description of your inquiry.
  4. Submit the form for a response from a customer service representative.

In-Person Support

For face-to-face assistance, visiting a branch may be the best option. The bank has several locations, including Downtown Decorah and Downtown Cresco. Here are the branch addresses and contact numbers:

  • Downtown Decorah:

    • Address: 202 East Water Street, Decorah, Iowa 52101
    • Main Phone: (563) 382-9661
  • Downtown Cresco:

    • Address: 126 2nd Avenue SE, Cresco, Iowa 52136
    • Main Phone: (563) 547-2244

At these branches, staff are available to help with various banking needs, such as opening accounts or providing financial advice. It is recommended to call ahead to schedule an appointment or ask about specific services.

Decorah and Cresco Bank & Trust Company are committed to delivering excellent customer service. Whether you choose phone support, online communication, or in-person assistance, multiple avenues are available to connect with customer service representatives. Reach out for any issues or inquiries related to your banking needs. Their team is ready to assist you.

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