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How to Contact Dakota Community Bank & Trust Customer Service

Dakota Community Bank & Trust prioritizes providing excellent customer service to its clients. They focus on community values and are accessible to meet the needs of their customers. If you have a question or need assistance, there are several ways to contact the customer service team.

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Published onSeptember 20, 2024
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How to Contact Dakota Community Bank & Trust Customer Service

Dakota Community Bank & Trust prioritizes providing excellent customer service to its clients. They focus on community values and are accessible to meet the needs of their customers. If you have a question or need assistance, there are several ways to contact the customer service team.

Contact Information

To reach Dakota Community Bank & Trust's customer service, you can choose from the following methods:

  1. Phone: Call their main line at (701) 255-9000. A customer service representative will assist you during business hours.

  2. Fax: You can send a fax to (701) 255-1510 for document-related communications.

  3. Online Contact Form: Visit their Contact Us page to fill out an online form. Provide your name, email, phone number, and message. A customer service representative will respond promptly.

  4. In-Person Visit: If you prefer face-to-face communication, visit one of their 11 branches across North Dakota. To locate the nearest branch, check their branch locator.

Customer Service Hours

Dakota Community Bank & Trust offers convenient customer service hours:

  1. Lobby Hours: Open from 8:00 AM to 5:00 PM, Monday to Friday, for in-person assistance.

  2. Drive-up Hours: Available from 7:30 AM to 6:00 PM, Monday to Friday, for those who prefer drive-up banking.

  3. Saturday Hours: Branches are closed on Saturdays, except for drive-up service, which is open from 9:00 AM to 12:00 PM.

Additional Resources

Dakota Community Bank & Trust provides various online resources to support their clients:

  1. Online Applications: You can apply online for banking services such as online banking, credit cards, and gift cards, along with resources on cyber safety.

  2. Ordering Checks: An online service is available for reordering checks, making the process convenient and quick.

Dakota Community Bank & Trust is committed to delivering exceptional customer service. Whether you contact them by phone, fax, online form, or in person, their staff is ready to assist you. With their flexible hours and helpful online resources, they aim to facilitate a smooth banking experience for all clients.

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