How to Reach Out to Con Edison Customer Service

Need assistance with your electricity or gas services? Reaching out to Con Edison is easy. Here are the ways you can contact them for help.

Give Them a Call

The fastest way to get customer service is to call Con Edison. Their customer service hotline is ready to assist you any time.

Here’s the number: 1-800-752-6633. This hotline is open 24/7, so whether it's a blackout or a billing question, Con Edison is ready to talk.

When you call, have your account details ready. This will help the representative assist you more efficiently.

Type Away on Their Website

If you prefer not to talk on the phone, you can use Con Edison’s online portal. Visit Con Edison and go to the "Contact Us" page. You can fill out a form with your question or concern and submit it online.

Email Blast to the Rescue

If you like emailing, send a message to Con Edison using your email service. Include all the details of your query and send it to the contact address on their website.

Snail Mail Still Prevails

For those who prefer writing letters, you can send a letter to Con Edison. Here’s the address:

Con Edison
P.O. Box 138
New York, NY 10276-0138, USA

Keep in mind that this method may take longer for a response.

Con Edison has Walk-in Centers

If you want to speak to someone in person, Con Edison has customer service walk-in centers located throughout New York. Find the nearest one on their website to discuss billing or services directly with a representative.

You have many options to contact Con Edison customer service. Whether you call, email, or visit in person, you can get the help you need.