How to Contact Community Bank & Trust Co Customer Service

Community Bank & Trust Co offers reliable customer service options. If you have questions or need assistance with your account, you can easily contact their customer service team. This article outlines the different ways to reach them.

Contacting Community Bank & Trust Co Customer Service

1. Phone Support

You can call Community Bank & Trust Co's Customer Service Department for assistance. Their dedicated phone line is available Monday to Friday from 8:00 a.m. to 5:00 p.m. and Saturday from 8:00 a.m. to Noon. The phone number is 319-291-2000. A representative will help with your inquiries or concerns about your account.

2. Online Inquiry Form

If you prefer written communication, you can use the Customer Service Inquiry form available on their website. The form asks for your first name, last name, phone number, and email address. After submitting the form, the customer service team will respond to your inquiry or issue.

Customer Service Inquiry Form

3. Visit a Branch

For immediate assistance, you can visit a Community Bank & Trust Co branch. To locate the nearest branch, check the "Locations and Hours" page on their website. This page provides branch addresses, contact numbers, lobby hours, and drive-up hours. Visiting in person allows you to speak directly with a bank representative.

Locations and Hours

4. Email Communication

While a specific email contact is not provided, the online inquiry form serves as an electronic submission method. Fill out the form with your details and include your question or feedback. The customer service team will review your submission and respond to your email address.

Community Bank & Trust Co maintains accounts on various social media platforms. These can provide general information and updates from the bank. While direct customer service inquiries may not be addressed through these platforms, they can keep you informed about recent news and events.

Connecting with Community Bank & Trust Co's customer service is easy. You can use phone support, an online inquiry form, visit a branch, or check their social media for updates. Provide accurate information to help the team assist you effectively. Community Bank & Trust Co is committed to delivering excellent customer service and is available to address your concerns.

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