How to Contact Commercial Bank of Texas Customer Service
Commercial Bank of Texas (CBTx) is a full-service community bank with a strong commitment to its customers. If you need to get in touch with their customer service team for any inquiries, concerns, or assistance, there are several convenient options available to you.
Phone Support
To speak directly with a customer service representative from Commercial Bank of Texas, you can call the following phone numbers:
- General Inquiries: For general inquiries or assistance, you can call the toll-free number (800) 723-7601. Their customer service team will be available to help you with your questions or concerns during regular business hours.
- Loan Rates: If you have questions about loan rates or need information regarding their loan products, you can also call the toll-free number mentioned above (800) 723-7601.
- CBTx EZ Access Phone Banking: For any inquiries or assistance regarding CBTx EZ Access Phone Banking services, you can call the toll-free number (888) 776-2240. Their customer service team will be available to assist you.
Email Support
If you prefer to contact Commercial Bank of Texas through email, you can send your inquiries or concerns to [email protected]. Simply compose an email explaining your situation or query, and their customer service team will respond to you as soon as possible.
Postal Mail
If you need to send any correspondence to Commercial Bank of Texas, you can use the following address:
Commercial Bank of Texas, N.A. P.O. Box 635055 Nacogdoches, TX 75963
This address can be used for sending loan payments, general inquiries, or any other mail-related communications.
Lost or Stolen Debit Cards
In case your debit card issued by Commercial Bank of Texas is lost or stolen, it is crucial to take immediate action to protect your account. Here are the contact numbers to report lost or stolen debit cards:
- Normal Business Hours: If you notice the loss or theft during normal business hours, you should call (800) 723-7601. Their customer service team will assist you in blocking your card and taking the necessary steps to protect your account.
- After Hours & Weekends: If you discover the loss or theft after normal business hours or on weekends, you can call a dedicated number: (888) 227-3096. This number is available 24/7, ensuring that you can report the incident and protect your funds at any time.
Online Contact Form
Commercial Bank of Texas also provides an online contact form on their website. If you prefer a digital communication method, you can visit their website at www.cbtx.com/contact-us/ and fill out the contact form. Provide your name, email address, phone number, and a brief message outlining your inquiry or concern. Once submitted, their customer service team will respond to you via your preferred contact method.
Remember to provide accurate and detailed information to ensure a prompt and effective response from their customer service team.
Commercial Bank of Texas is dedicated to providing exceptional customer service, and they prioritize meeting the needs of their customers promptly and efficiently. Whether you choose to reach out by phone, email, postal mail, or through their online contact form, their knowledgeable and friendly customer service representatives are ready to assist you.
For more information about Commercial Bank of Texas and their range of banking services, you can visit their official website at www.cbtx.com.
