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How to Contact Comcast Support

Comcast, also known as Xfinity, provides internet, TV, phone, and home security services. If you have issues with your Comcast services or need assistance, here are various ways to contact their support.

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Published onSeptember 4, 2024
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How to Contact Comcast Support

Comcast, also known as Xfinity, provides internet, TV, phone, and home security services. If you have issues with your Comcast services or need assistance, here are various ways to contact their support.

1. Online Support

One convenient way to receive assistance is through Comcast's online support portal. By visiting Xfinity Customer Service - Contact Us, you can access support articles, chat with an agent, or schedule a call. This resource covers help with billing, technical support, and other inquiries.

2. Phone Support

Comcast offers phone support with different helpline numbers. To speak directly with a customer service representative, call (800) 934-6489. Customer service is available Monday to Saturday, from 7 a.m. to 9 p.m. This number is suitable for technical support, billing and payments, as well as adding or removing services.

For Comcast Business services, you can reach their dedicated support team at (800) 391-3000. They can assist with business-specific queries and resolve related issues.

3. Live Chat

You can also communicate with a representative through live chat. Visit the Xfinity Assistant page to start a chat session. This AI-powered assistant can help with topics like billing, TV support, internet support, and voice support. It can also provide links to support articles and assist with accessibility concerns.

4. Self-Service Options

Comcast has self-service options on their website for customers to address common issues independently. You can visit the Report an Issue or Report Issues with Your Xfinity Services sections to report service problems and get instructions for resolution. These resources are particularly useful for missing payments, duplicate payments, and overpayments.

5. Comcast Customer Service FAQ

If you have specific questions, you can refer to the Comcast Xfinity Customer Service FAQ provided by Reviews.org. This FAQ has answers to frequently asked questions, ensuring you get the information needed for additional support.

Comcast offers multiple ways to contact their support team. Utilize online support, phone helplines, live chat, and self-service options to receive assistance as needed.

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