How to Contact Citi Card Customer Service

If you have a question or need assistance regarding your Citi Card, there are several ways to contact the customer service team. Citi offers various channels, including phone support, online messaging, and visiting a local branch.

Phone Support

One of the most convenient ways to get in touch with Citi Card customer service is through phone support. By calling 1-800-950-5114, you can speak directly to a representative who can assist you with your inquiries or concerns.

Online Messaging

If you prefer a digital communication method, Citi provides an online messaging feature. You can access this service through Citi's website or the Citi Mobile App. Simply visit Citi's website, navigate to the "Contact Us" section, and choose the option to send a message. This platform allows you to explain your query in writing and receive a response from a Citi representative.

Visit a Local Branch

For those who prefer face-to-face interaction, visiting a local Citi branch is another viable option. You can discuss your Citi Card-related matters with a customer service representative in person. To find the nearest branch, visit Citi's branch locator and enter your location details.

Contacting Costco Anywhere Visa Customer Service

If you need assistance specifically for your Costco Anywhere Visa card, you can reach the customer service team by calling 1-855-378-6467. Follow the prompts, enter the last four digits of your Costco credit card number, and select the option for customer service to speak with a representative.

Writing a Mail

If you prefer to communicate through traditional mail, you can write to Citi's customer service. The mailing address is:

Citibank Customer Service
P.O. Box 6500
Sioux Falls, SD 57117

Make sure to provide all relevant details and clearly explain your query or issue in the letter.

Contacting Citi Card customer service is easy, with multiple channels available to reach them. Whether you prefer phone support, online messaging, visiting a local branch, or writing a letter, Citi offers options to suit your communication preferences.

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