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How to Contact Citi Card Customer Service

If you have a question or need assistance regarding your Citi Card, there are several ways to contact the customer service team. Citi offers various channels, including phone support, online messaging, and visiting a local branch. In this article, we will explore each option in detail and provide you with the necessary information to reach Citi Card customer service.

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Published onSeptember 15, 2023
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How to Contact Citi Card Customer Service

If you have a question or need assistance regarding your Citi Card, there are several ways to contact the customer service team. Citi offers various channels, including phone support, online messaging, and visiting a local branch. In this article, we will explore each option in detail and provide you with the necessary information to reach Citi Card customer service.

Phone Support

One of the most convenient ways to get in touch with Citi Card customer service is through phone support. By calling 1-800-950-5114, you can speak directly to a representative who can assist you with your inquiries or concerns. Whether you need general support for Citi Cards or specific assistance for Costco Anywhere Visa, the phone support line is available to help.

Online Messaging

If you prefer a digital communication method, Citi provides an online messaging feature that allows you to send a message to their customer service team. You can access this service through Citi's website or the Citi Mobile App. Simply visit Citi's website or launch the mobile app, navigate to the "Contact Us" section, and choose the option to send a message. This convenient platform enables you to explain your query or concern in writing and receive a response from a Citi representative.

Visit a Local Branch

For those who prefer face-to-face interaction, visiting a local Citi branch is another viable option. You can discuss your Citi Card-related matters with a customer service representative in person and receive personalized assistance. To find the nearest branch, visit Citi's branch locator and enter your location details. The locator will provide you with the address and contact information of the nearest branch.

Contacting Costco Anywhere Visa Customer Service

If you specifically require assistance regarding your Costco Anywhere Visa card, there are dedicated customer service channels available. You can reach the Costco Anywhere Visa customer service team by calling 1-855-378-6467. Simply follow the prompts, enter the last four digits of your Costco credit card number, and select the option for customer service. A live representative will be available to address your inquiries and provide the necessary support.

Writing a Mail

In certain circumstances, you may prefer to communicate through traditional mail. If this is the case, you can write a letter to Citi's customer service addressing your concerns. The mailing address for Citi Card customer service is:

Citibank Customer Service
P.O. Box 6500
Sioux Falls, SD 57117

Ensure that you provide all the relevant details and clearly explain your query or issue in the letter.

Conclusion

Contacting Citi Card customer service is a straightforward process, and the company provides multiple channels to ensure you can reach them conveniently. Whether you prefer phone support, online messaging, visiting a local branch, or writing a letter, Citi offers various options to cater to your preferred communication method. By utilizing these contact methods, you can get the assistance you need regarding your Citi Card efficiently. Don't hesitate to reach out if you have any questions or concerns, as Citi's customer service team is there to help you.

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