How to Contact Century Bank and Trust Customer Service
Century Bank and Trust is dedicated to providing excellent customer service and ensuring that their customers have direct access to their knowledgeable staff. If you have any questions, concerns, or simply need assistance, there are several convenient ways to contact Century Bank and Trust's customer service representatives.
1. Contact Form on the Website
One of the easiest ways to get in touch with Century Bank and Trust's customer service is by using the contact form available on their official website. To access the form, visit Century Bank and Trust Contact Us. Fill out the required fields, including your first and last name, address, phone number, and email address. In the message area, you can provide specific details about your inquiry or request. Make sure to indicate the best way and time for the bank to contact you.
Century Bank and Trust also offers the option to contact them via email. If you prefer email communication, you can reach out to specific individuals or departments by finding their email addresses on the bank's Departmental and Individual Contacts page. This way, you can address your query or concern to the most appropriate person, ensuring a prompt and accurate response.
For immediate assistance or if you prefer speaking directly to a customer service representative, Century Bank and Trust provides contact numbers for different branches and departments. Business Services Branch/Hillsdale County can be reached at (517) 278-1511. For general inquiries, you can contact Century Bank and Trust's main line by calling (517) 278-1500 or Toll-Free at (888) 278-8621. If you have questions regarding consumer credit cards, call 505.995.1200. These phone numbers ensure that you can easily connect with a representative who can help resolve your banking-related issues.
4. In-Person Assistance
For customers who prefer face-to-face interactions, Century Bank and Trust has multiple branch locations where you can directly approach their staff for assistance with your banking needs. Visit the Branch Locations page on their website to find the nearest branch to your location. Whether you need help with opening an account, managing your finances, or addressing any concerns, the friendly and knowledgeable staff members at Century Bank and Trust are there to assist you.
5. Lost or Stolen Cards
In case you suspect that your Century Bank and Trust ATM/debit card is lost or stolen, taking immediate action is crucial to protect your account. Log into your online banking account and click on the "Options" tab and "ATM/Debit Card." Check the "Lost/Stolen" box for the specific card and submit the request. Alternatively, you can call their customer service number and inform them about the situation. Century Bank and Trust's phone numbers for reporting lost or stolen cards are 866-546-8273 or 478-457-3212.
Century Bank and Trust understands the importance of maintaining strong communication with their customers. Whether you have a question about their products or services, need assistance with your accounts, or want to report any fraudulent activity, their customer service representatives are ready to assist you.
It is recommended to provide essential details and be specific about your inquiry or concern when contacting Century Bank and Trust's customer service. This will help them understand your needs better and provide you with the most accurate information or resolution possible.
Please note that the contact options provided above are sourced directly from Century Bank and Trust's official website. For any updates or changes to their contact information, it is advisable to visit their website at www.centurybankandtrust.com.
Remember, Century Bank and Trust is committed to ensuring exceptional customer service, and they are always here to help you with your banking needs.