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How to Contact Blood Bank of Hawaii Customer Service

The Blood Bank of Hawaii is dedicated to providing a safe and adequate supply of blood, blood products, and transfusion services to patients in the state of Hawaii. If you have any questions, concerns, or need assistance, there are several ways to contact their customer service. This article will guide you on how to get in touch with the Blood Bank of Hawaii and seek the support you require.

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Written byDavid Thompson
Published onSeptember 17, 2023

How to Contact Blood Bank of Hawaii Customer Service

The Blood Bank of Hawaii is dedicated to providing a safe and adequate supply of blood, blood products, and transfusion services to patients in the state of Hawaii. If you have any questions, concerns, or need assistance, there are several ways to contact their customer service. This article will guide you on how to get in touch with the Blood Bank of Hawaii and seek the support you require.

Contacting Blood Bank of Hawaii Customer Service

Phone Number

One of the most direct ways to contact the Blood Bank of Hawaii customer service is by phone. Their Call Center team is available Monday to Thursday from 8:00 am to 8:00 pm, and Friday to Saturday from 8:00 am to 4:30 pm. They are closed on Sundays. For a donation appointment, including apheresis, you can call (808) 848-4770. This number is also available for general inquiries or assistance that you may need.

Email

If you prefer to contact the Blood Bank of Hawaii customer service via email, you can send a message to [email protected]. They aim to respond to all messages within 48 hours, providing you with the information or support you require. This email address is suitable for any general inquiries or questions you may have about the Blood Bank of Hawaii.

Website

The official website of the Blood Bank of Hawaii, www.bbh.org, provides valuable information and resources. You can visit the website for detailed information about the services they offer, donation appointments, and frequently asked questions. While the website does not have a specific contact form, it is a great starting point for finding answers to common queries.

Social Media

The Blood Bank of Hawaii also has a presence on Facebook. By visiting their Facebook page, Blood Bank of Hawaii | Honolulu HI - Facebook, you can stay updated on their latest news, events, and initiatives. Sending them a direct message on Facebook may also be an option to contact customer service or inquire about any information you may need.

Visiting Local Centers

If you prefer face-to-face interaction, the Blood Bank of Hawaii has two main donor centers located in Honolulu. The Young Street Donor Center can be found at 1907 Young Street, and the Dillingham Donor Center is situated at 2043 Dillingham Boulevard. The Young Street Donor Center is open Monday to Thursday from 6:30 am to 6:30 pm, and Friday to Sunday from 6:30 am to 4:30 pm. You can contact them directly at (808) 848-4770. The Dillingham Donor Center operates on Fridays and Saturdays, and you can reach them at the same phone number.

Conclusion

Whether you have questions about eligibility, donation appointments, or any other inquiries related to the Blood Bank of Hawaii, customer service is readily available to assist you. You can contact them via phone at (808) 848-4770 during their operating hours, or send an email to [email protected]. Additionally, visiting their official website at www.bbh.org and exploring their Facebook page provides valuable information and updates. For those who prefer in-person interactions, the Young Street Donor Center and Dillingham Donor Center are both open and ready to assist you. The Blood Bank of Hawaii is committed to providing a safe and adequate supply of blood services, and their customer service team is dedicated to ensuring your needs are met.

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