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How to Contact Bankers Life Customer Service

September 2, 2025Dustin Collins3 min read

How to Contact Bankers Life Customer Service

Bankers Life is committed to providing excellent customer service to all policyholders. You can easily reach their customer service team through various methods. This article outlines the different ways to contact Bankers Life customer service.

Phone Contact

One of the quickest ways to reach Bankers Life customer service is by phone. Speaking directly with a representative can help with immediate assistance. Here are the contact numbers:

  • Customer Service: (800) 621-3724
  • Bankers Conseco Life Insurance Customers: (800) 845-5512
  • Colonial Penn Medicare Supplement Customers: (800) 800-2254
  • Washington National Medicare Supplement Customers: (800) 852-6285

The customer service team is available Monday through Friday from 8:00 am to 8:00 pm EST.

Online Contact

Bankers Life also provides an online contact option through their website. You can visit the Bankers Life website and access their "Contact Us" page to submit inquiries or requests. This page features an online form for your contact information, the reason for your inquiry, and a message regarding your question or concern.

If you are a registered user of the Bankers Life online account portal, you can manage your policies, make payments, and access essential documents without needing to contact customer service directly.

Email Contact

For email communication, Bankers Life has specific email addresses available. For questions about brokerage or advisory services, you can email BLSecurities@banklife.com.

Mailing Address

If you need to send physical documents or correspondence, the mailing address is:

Bankers Life
303 E. Wacker Dr Ste 500
Chicago, IL 60601

Use this address for sending claim forms, documents, or other written communications.

Branch Locations

You may also choose to visit a local Bankers Life office for in-person assistance. Bankers Life has branch locations throughout the United States where you can interact with an insurance agent and receive personalized support. To find the nearest branch, visit their website and use the branch locator tool.

Bankers Life offers various channels for customer service, ensuring you can reach them through your preferred method. Their dedicated team is prepared to address your questions and concerns promptly and professionally.