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How to Contact Bank of Commerce Customer Service

The Bank of Commerce is committed to providing exceptional customer service to its clients. Whether you have questions about your account, need assistance with online banking, or want to inquire about their products and services, reaching out to their customer service is quick and convenient. In this article, we will guide you on how to contact Bank of Commerce customer service and provide you with the necessary information to get in touch with them.

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Written byDavid Thompson
Published onSeptember 17, 2023
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How to Contact Bank of Commerce Customer Service

The Bank of Commerce is committed to providing exceptional customer service to its clients. Whether you have questions about your account, need assistance with online banking, or want to inquire about their products and services, reaching out to their customer service is quick and convenient. In this article, we will guide you on how to contact Bank of Commerce customer service and provide you with the necessary information to get in touch with them.

Contact Information

To contact Bank of Commerce customer service, you have various options available:

  1. Customer Care Hotline: For general inquiries and assistance, you can call their customer care hotline at +63 (2) 8-632-2265. Their dedicated team will be ready to address your concerns and provide the necessary support.

  2. Toll-Free Numbers: Bank of Commerce offers toll-free numbers for certain departments. If you have specific inquiries, you can call the following numbers:

    • Domestic Toll-Free Numbers: 1800-10-982-6000 (PLDT) or 1800-8-982-6000 (Globe Lines)
    • ATM Helpdesk: +63 (2) 8-632-2265
    • Credit Card: +63 (2) 8-632-2265
    • Corporate Banking: +63 (2) 8-982-6161
    • Auto Loan: +63 (2) 8-982-6549
  3. Online Contact Form: If you prefer to reach out online, you can visit the Bank of Commerce website at sacramentobankofcommerce.com and navigate to their "Contact Us" page. There, you will find a contact form that you can fill out with your questions or comments.

Additional Resources

In addition to direct contact, there are other resources available to assist you:

  • 24-Hour Account Information Line: For account-related inquiries and information, Bank of Commerce provides a toll-free 24-Hour Account Information Line. You can call 800-453-2265 and use your confidential access code to access your account or gather the information you need.

  • Online Banking: Bank of Commerce offers online banking services, providing convenience and accessibility to manage your accounts anytime, anywhere. Through their website, you can access features such as checking your balance, transferring funds, and paying bills. If you have any questions regarding online banking, you can use the "Help" feature within the online banking platform or call their Online Banking Customer Service at 800-986-2265.

  • Mobile Banking: Bank of Commerce also provides mobile banking services for added convenience. You can download their mobile banking app, available for both iOS and Android devices, to access your accounts on the go. If you encounter any issues or have inquiries related to mobile banking, you can reach out to their Customer Service Line at 800-477-9193.

Conclusion

Bank of Commerce prioritizes customer satisfaction and aims to provide prompt and reliable customer service. Whether you prefer to contact them through phone, the online contact form, or access their self-service options like online and mobile banking, they offer various channels to cater to your needs. Remember to have your account details ready when contacting customer service for a faster and smoother experience.

For further information, please visit the official Bank of Commerce website at sacramentobankofcommerce.com or refer to their provided contact details.

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