Articles
Discover tutorials and best practices for maximizing Handle’s potential and fine-tuning it to your specific needs.

Can I use images or videos for fine-tuning?
Handle is based on text, and only text can be used for fine-tuning. If you import information with images and/or videos or insert webpage URLs that include images and videos, Handle will not be able to process them, and fine-tuning will not be performed on that information.

How to Fine-Tune Handle?
Creating custom responses for your chatbot on the Handle dashboard is straightforward. The way your chatbot interacts with your customers largely depends on the content you provide and its structure. This process of training and setting up the chatbot is termed the Fine-Tuning phase. Essentially, it's about teaching the chatbot to provide specific information and communicate in your typical style.

Improving AI Recognition for Detailed Lists or Characteristics
When using Handle to provide detailed lists and characteristics associated with specific subjects or topics, it's crucial to ensure that these lists are correctly connected to the right subject. Here's how you can enhance the chatbot's recognition and answer generation process.