How to Contact AlphaBroder Customer Service

Need assistance with your order or products from AlphaBroder? There are two main methods to reach their customer service: phone call or email.

Contacting AlphaBroder via Phone

One direct way to communicate with AlphaBroder's customer service is by calling 1-800-523-4585. This number is available during business hours, which are Monday to Friday from 8:00 AM to 8:00 PM (ET).

Before calling, have your order details or relevant information ready. This will help speed up the process and ensure your concern is addressed promptly.

Contacting AlphaBroder via Email

If you prefer to use email, you can contact AlphaBroder's customer service at customerservice@alphabroder.com. Provide a clear and detailed description of your inquiry or issue, along with any necessary order information.

AlphaBroder aims to respond to emails within 1-2 business days. For urgent matters, calling is recommended for a quicker response.

AlphaBroder Return Policy

Need to return a product? Familiarize yourself with AlphaBroder's return policy for a smooth process. They allow returns within 30 days of receipt for a refund or exchange.

Open Box Returns

For open box returns, items must be in their original packaging and in new, unused condition. Be aware that some items may incur a restocking fee, so check the specific terms related to the product you wish to return.

Holiday Return Policy

During holiday seasons, AlphaBroder may offer extended return periods for gift purchases. If shopping during this time, ask about any special holiday return policies to be aware of the return timeframe.

Contacting AlphaBroder customer service is easy through phone or email. Providing all necessary details will help expedite the resolution process and ensure your concerns are addressed efficiently.