How to Contact The Federal Savings Bank
The Federal Savings Bank provides various banking services like home mortgages, reverse mortgages, and virtual money market accounts. Here are the ways you can contact them for inquiries or assistance.
1. Contact Information
- Phone: For mortgage-related inquiries, call 877-788-3520 and select Option 2.
- Email: For general or specific inquiries, send an email to [email protected].
2. Branch Locations
The Federal Savings Bank has two branches for in-person assistance:
- Chicago, IL (Branch/Customer Support Center):
- Address: 4120 W Diversey Ave, Ste C501, Chicago, IL 60639
- Phone: (312) 738-6000
- Visits are by appointment only.
- Lake Forest, IL (Branch/Customer Support Center):
- Address: 664 N Western Ave, Lake Forest, IL 60045
3. Online Contact Form
To contact The Federal Savings Bank online, complete their Banker Contact Form:
- Visit the Banker Contact Form.
- Fill in your name, email, phone number, preferred contact method, the best time to contact you, and your loan inquiry.
- Click "Contact Banker" to submit your inquiry.
4. Federal Deposit Insurance Corporation (FDIC)
For complaints or inquiries related to The Federal Savings Bank, you can reach out to the FDIC Information and Support Center:
- Visit the FDIC contact page: Contact the FDIC.
- This page allows you to submit requests or complaints and check the status of existing inquiries.
5. The Federal Savings Bank Website
The official website of The Federal Savings Bank, www.thefederalsavingsbank.com, contains comprehensive information on their products and services.
- Visit their Contact page for further contact details and a form to submit inquiries directly.
Use the appropriate method based on the nature of your inquiry. Calling their phone number often provides the fastest assistance, while email and the online form suit general inquiries.
