How to Contact Fidelity Bank Mortgage

Fidelity Bank is committed to providing exceptional customer service and support for all your mortgage needs. With their expertise and guidance, you can navigate the home buying process with confidence. If you have any questions or concerns regarding Fidelity Bank Mortgage, there are several convenient ways to get in touch with their team.

1. Visit the Fidelity Bank Website

The official website of Fidelity Bank is a valuable resource for information and assistance. By visiting www.fidelitybank.com, you can explore their mortgage programs, learn more about the services they offer, and find the necessary contact details.

2. Contact Fidelity Bank Mortgage Customer Service

If you have specific inquiries or need guidance regarding your mortgage, Fidelity Bank's customer service team is ready to assist you. You can reach them via phone or email for personalized support. Here are the contact options available:

Phone: Call 1-800-388-4380 to speak with a knowledgeable representative who can address your concerns and provide the necessary information.
Email: Send an email to fidelity@fddbank.com and expect a prompt response from the Fidelity Bank Mortgage customer service team.

The customer service representatives are well-trained and dedicated to ensuring your mortgage experience with Fidelity Bank is seamless and stress-free.

3. Utilize the Live Chat Feature

Fidelity Bank provides an interactive live chat feature on their official website. By clicking on the chat icon, you can connect with a member of their team who can assist you with your queries or technical issues. The live chat service is available during specific operating hours, which are Monday to Friday from 8 a.m. to 10 p.m. ET, and Saturday to Sunday from 9 a.m. to 4 p.m. ET.

The live chat option enables you to receive specialized support tailored to your needs while providing the convenience of immediate online assistance.

4. Contact a Fidelity Bank Loan Officer

For a more personalized approach, you have the option to contact a Fidelity Bank Loan Officer directly. These experienced professionals are well-versed in mortgage processes and can guide you through every step of the home buying journey. They can provide you with specific information about available loan options, interest rates, and eligibility requirements.

To find a Loan Officer near you, visit Fidelity Bank's Home Loans page on their website. This page allows you to search for Loan Officers by location and provides their contact details, including phone numbers and email addresses.

5. Reach Fidelity Bank via Virtual Assistant

Fidelity Bank understands the importance of technological advancements in customer service. By utilizing their virtual assistant, you can get self-service support or connect to an appropriate representative for further assistance.

To access the virtual assistant, visit the Customer Service page on the Fidelity Bank website. You can chat live with the virtual assistant for general inquiries or technical issues. Additionally, you have the option to share your screen with the assistant for efficient problem-solving.

Conclusion

Contacting Fidelity Bank Mortgage is simple and convenient. Whether you choose to visit their website, call their customer service team, utilize their live chat feature, reach out to a Loan Officer, or use the virtual assistant, Fidelity Bank is committed to providing the highest level of support for all your mortgage-related needs.

For more information and to get started on your home buying journey, visit the official Fidelity Bank website at www.fidelitybank.com and explore their comprehensive range of mortgage programs and services.

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