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How to Contact 2nd Street USA Customer Service

September 18, 2025Elise Taylor3 min read

How to Contact 2nd Street USA Customer Service

If you have inquiries or concerns about 2nd Street USA products or services, contacting their customer service team is simple.

For non-urgent matters, you can reach 2nd Street USA customer service via email. Compose an email detailing your query or concern and send it to the following address:

Email Address: customercare@2ndstreetusa.com

Include your contact details and order number to receive a prompt and accurate response.

Return Policy

What is the return policy of 2nd Street USA? Here’s a brief overview:

  • Open Box Returns: 2nd Street USA accepts returns on open box items within 30 days of purchase, provided the product is in its original packaging and in a resalable condition.

  • Holiday Returns: During the holiday season, items purchased between November 1 and December 31 can be returned until January 31 of the following year.

Before initiating a return, review the full return policy to understand all terms and conditions associated with the return process.

You can effectively contact 2nd Street USA customer service and navigate their return policy with ease.